Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Tasks, Campaigns, and Events

Showing 112

View All Campaign Content at the Task Level

It would improve the workflow to be able to view all related content at the task level instead of having to keep navigating to the campaign level.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Step/Tasks due date range

Step/tasks due dates would have an optional date range to show a span of multiple days vs. just the due date. This would be for each task on the workflow as optional. This is beneficial because it allow more flexibility within the workflow instead...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Update History and Notifications for Due Date Changes from Smart Durations

When using smart workflow durations, the step due dates get changed any time someone completes a step early, which is expected. But the history tab and the email notifications that accompany the change make it look like the person who completed th...
over 1 year ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 0 Future consideration

Select Tasks from Template Before Creating Campaign

Currently, when our team uses a campaign template, they don't always need all tasks included in the campaign. Because they don't have the ability to select specific tasks within the template, they create the new campaign and then delete the tasks ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Team Dropdown in Share Modal

When using the share modal, I can search for teams to add, but I'd prefer a picklist instead. I can't always remember the names of the teams we've created, but I could pick one out from a list if presented to me.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add Preview Image/Thumbnail .zip Files

Can we add a thumbnail or preview for .zip files? The current visual doesn't give any insight into what's inside.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Set Step Duration to Hours (in addition to days)

Suggestion for step duration option in the Workflow template: Update to allow for smaller time increments than 1 full day/in business days. We can't use this function because many of our steps are assigned the same day as other steps. It would sav...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add Default Watchers to a Workflow

The customer would like to add default watchers to a workflow, for users who are not part of the workflow but still need access. They also like the watcher notifications, but they have to remember to add themselves as watchers in order to get them.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Remove Auto-Fill of Campaign Field

We need to enforce the population of a campaign when creating a task, and the mandatory campaign option is great. But it auto-populates with the most recently viewed campaign, which we'd prefer to turn off. If users don't check that field, they en...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Campaign Workflows

We would like to have the workflows available for campaigns too (not only tasks) and if possible to set-up in the backend which workflow should be shown at campaign level, and which workflow should appear at campaigns level.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration