Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Tasks, Campaigns, and Events

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Create a translation of an existing CMS page

New CMS pages can be created with a specified language, and existing translations can be selected, but only if they exist in CMS already. As a content editor, I need to create new translations of an existing CMS page, which requires that I select ...
over 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Values in the Date fields differ per time zone (CMP)

We have experienced an unexpected behaviour of the Date types of fields: When a person sitting e.g. in Singapore sets up the publishing date or approval date in CMP for 10 June, it will show up as 9 June for users in Europe We understand this migh...
5 months ago in Content Marketing / CMS + CMP Publishing 0

CMP - Workflows - SAVE button for the whole section overlapping SAVE button for a step

When editing a Step in a Workflow, the SAVE button for the whole STEPS section overlaps the SAVE button to save changes in A step (when working on a common 14inch laptop). So what happens to us often is that we intuitively click the "big" SAVE but...
3 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Add to Library Before Task is Complete

We often have "post-production" steps that we want to include on our workflow AFTER the created asset is going to be made available to end-users via the Library. These are steps like social promotion, checking on analytics, etc.
over 1 year ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 0 Future consideration

Ability to Edit Campaign After Task is Complete

When tasks are complete you can't go back to update the campaign without undoing the final step of the task, updating the campaign title(s), and then re-completing the task. By undoing a task, the date of completion is now inaccurate. We measure c...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

CMP - Tasks - adding Task Template clears the hosting campaign

Hi Team, thank you for enabling to choose a Task Template also for the existing Tasks - great to see to are further refining and evolving this super helpful feature. Here we have observed a bit unexpected behaviour when choosing a Task Template in...
3 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Allow workflow steps to be automatically assigned to the requester

Enable automatic assignment of specific workflow steps to the 'Requester,' (i.e., the Owner initiating the Campaign/Task) within the workflow template. Today we can only manually assign them to a specifically named individual or team. This feature...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration

Enhance CMP CMS connector to support multiple sites per CMS codebase instance

Currently the first version of the CMP to CMS connector only support a scenario of one codebase to CMP instance. Therefore if a client has multiple CMP instances connected to different multisite instances in the CMS this does not work. For example...
11 months ago in Content Marketing / CMS + CMP Publishing 1 Investigating

Object Custom Statuses

We would like to be able to set custom statuses for work requests and tasks in particular. We would like to be able to indicate things like "in design" or "awaiting feedback" to make it clear to collaborators where we are in the process. (Not all ...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

Step due dates to start from previous step date (not today's date)

When building multiple steps with due dates, it's a bit frustrating that the due date selector always defaults back to TODAY's date. Because the due dates need to be chronological, it would be helpful if the step due date defaulted to the PREVIOUS...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration