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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Tasks, Campaigns, and Events

Showing 140 of 1562

Word File Export Improvements

When I export a word doc from the text editor, it exports as an older version of a Microsoft Word doc, i.e., I'm using Word 2019, and this file might be 2010. When I save it, it asks me to convert to the newer version, which is fine, but I'm wonde...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Enlarge Folder Selector When Sending Assets to Library

When pushing assets to the Library, the folder selector pop-up window is very small. This makes it a bit difficult to select folders. If we were able to extend the screen, this would resolve the issue.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Move completed tasks into different campaign

My organization uses campaigns separated by line of business at the top level and then filtering down to individual executions. Sometimes, a task is not correctly placed into the appropriate line of business campaign on creation. Once that task is...
6 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Will not implement

History on Workflows and Fields

Track history for changes made to workflows and fields

Ability to expand the workflow panel and hide the brief pannel

This would make viewing Optimizely on a smaller screen (on a laptop rather than a large monitor) much easier

Don't overwrite attachment from work request when selecting a campaign template

When an attachment is included in the work request and then a campaign template is applied as part of the campaign creation from the work request, don't remove the attachment.

Ability to add custom briefs to Tasks created from Work Requests

Tasks created from Work Requests have locked Briefs that cannot be edited or deleted or replaced. I want to be able to select a custom brief for a Task created from a Work Request.

Allow Add/Remove actions on task-level workflow edits

We'd like to be able to make updates to add/remove workflow step actions from directly on a task when editing a workflow.
almost 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Allow a singular, remaining sub-step to become the main step by retaining all its information

I noticed that if I have multiple sub-steps within a step and need to remove all but one, the remaining sub-step's information (step name, description) doesn't convert into a main step. Instead, the main step's original name stays the same, and th...
almost 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Step/Tasks due date range

Step/tasks due dates would have an optional date range to show a span of multiple days vs. just the due date. This would be for each task on the workflow as optional. This is beneficial because it allow more flexibility within the workflow instead...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration