Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Tasks, Campaigns, and Events

Showing 165

Website annotations - snapshot view

We have had issues surrounding the comment/annotation locations for websites not being found, and thus unable to reliably discern where on the page that user made the comment. We submitted a support ticket and found that it is due to them being ti...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Search By Workflow Type

i am looking for examples of a certain campaign. Is it possible to search Welcome by Workflow type please? Eg. paid media workflow, or email campaign workflow?
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Already exists

Permanent link in a comment

It would be useful being able to have a direct link to a comment in the workflow and in the review tool.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Drag-and-Drop to Add Versions

When uploading a new version to the content of a task, it would be great if we could drag-and-drop, just like we can when we upload the first asset. The experience is confusing because it's available some places, but not all. And when it isn't ava...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Delete Step with Sub-steps with One Click

Today, you must first individually delete each sub-step individually if you want to delete a top-level step. It would be great if you had the option to delete everything at once, as it would save a lot of admin time when adjusting task workflows.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Export Brief - Pretty Version

We use templates for our briefs (which we love), but it makes for a very bland export. Ideally, we would like to export our briefs in a way that is visually appealing in order to share them across the org. Senior executives expect a clear visualiz...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Web Proofing on Gated Links

We would like to add gated links to our content “Add URL” section for proofing. These links are unpublished and are built on an internal site, which is gated behind a login. Since these are unpublished and are not live, we are not able to generate...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Flexibility to customize dates in workflow with assigned step durations

There is additional flexibility needed with adjusting the dates on the workflows because right now there is no way to disregard the preset durations on the templated workflow.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

View All Campaign Content at the Task Level

It would improve the workflow to be able to view all related content at the task level instead of having to keep navigating to the campaign level.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Update History and Notifications for Due Date Changes from Smart Durations

When using smart workflow durations, the step due dates get changed any time someone completes a step early, which is expected. But the history tab and the email notifications that accompany the change make it look like the person who completed th...
about 2 years ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 0 Future consideration