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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Miscellaneous

Showing 36

Add Step Due Date to Home Dashboard

Having upcoming steps on the dashboard is helpful, but the actual step due date is a bit hidden. Today, it says something like "due next week" but only gives you the due date if you hover. It would be great to move the step due date into a column ...
about 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Update window tabs

It would be really useful if the Welcome window tabs were updated to the name of the page a user is browsing. That way people can toggle back and forth easily between different pages without clicking into each tab. I have attached a screenshot for...
10 months ago in Content Marketing / Miscellaneous 0

Dark mode

This isn't an urgent feature request, but I get headaches from looking at light mode all the time and having a dark mode would be very useful.
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Ability to cc on a ticket via the supportal widget in CMP

When my team puts in support tickets, there is no option for them to CC me so that I can provide support/escalate the issue.
6 months ago in Content Marketing / Miscellaneous 0

Change Log for CMP Codebase

We are currently using a 3rd party app on top of the CMP to guide users through company-specific process flows. This app relies on identifying specific pieces of code to operate properly, and it needs to be updated every time the code changes. We ...
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Allow for web browser tab view in full screen mode

When a user wants to view an asset in the library in full screen mode, the full screen is out of the browser so people cannot see the web browser tabs. can full screen view but the full screen within the browser?
10 months ago in Content Marketing / Miscellaneous 0

Unique User Identifier

We need to find an element or variable that we can use to uniquely identify the ContentOne users. The best value would be an email address as this is always completely unique for everyone. However, it can also be something else like a company spec...
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Use Fields as Placeholders in Brand Templates

Allow the usage of Text Placeholders within Brand Templates to reuse Task or Campaign Fields/Attributes.

Create Ad-Hoc Teams

Teams seem very concrete and formal, and visible across the whole instance. If you can’t assign multiple people to a step, it would be good to make smaller project teams ad-hoc, so that duos/trios of people can work on specific steps. Perhaps ad h...
about 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Filter fields in Reports

The ability to select specific fields to export a report of would be helpful. Now the excel sheet just has all of the fields listen in the same cell. But often times we want reporting on one specific field and/or one specific field selection option.
about 1 year ago in Content Marketing / Miscellaneous 1 Investigating