Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Bulk Import of Objects (Tasks, Campaigns, Events, Requests)

We'd like to be able to upload a spreadsheet of items into the platform to generate tasks, campaigns, etc.
over 2 years ago in Content Marketing / Plan 0 Future consideration

More Intuitive New Version Button

We rely heavily on versions when working on assets, but we often run into issues when users accidentally use the "+ Add Content" button, creating a new piece of content within the task, thus breaking the version history for that asset. Subsequentl...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Self service setting for App Service timezone

As a developer I should be able to set the timezone of the app service for each environment. If this isn't changed, it defaults to UTC, which is likely different from the setting it was for a migrated database. When moving an existing database to ...
almost 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Required Fields on Events

We'd like to ensure our events are tagged as thoroughly as our tasks and campaigns, but there's no way to set up required fields today.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

New workflow button needed

Need a button that allows "Approved with changes"
over 1 year ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Ability to add Watchers to Routing Rules

When definining Routing Rules, it would be great to have the ability to add Watchers for the rule (similar to the "Notification Recipient"). This use case is needed when the watcher is not actively involved in the work request, but should be autom...
over 1 year ago in Content Marketing / Settings + Configuration 2 Future consideration

Add CMS login auditing

Add historical logging of CMS user logins, including IP address and date and time.This will allow admins to view and track information about possible login hacking attempts and to mitigate these issues.
almost 4 years ago in Content Management / Roles and Security 0 Future consideration

Calendar integration for Events

When creating an Event in the CMP, it would be cool to sync the event to a calendar such as Outlook GoogleCal or iCal. In the future, I wonder if it would be possible to invite guests to an event and include an agenda, although that can be handled...
over 1 year ago in Content Marketing / Integrations 0 Future consideration

Add parent Camapign ID to Download as CSV file

Function in multiple locations e.ga Plan view
over 1 year ago in Content Marketing / Plan 0 Future consideration

AI Facial Recognition & Tagging

It would be beneficial to have AI Facial Recognition & Tagging in the DAM. This would allow us to quickly find assets - i.e. Executive Team - within the platform.(Similar to how your photo app will organise photos in folders based on facial re...
10 months ago in Content Marketing / DAM/Library 0 Future consideration