Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1659 of 1659

Change timezones in results

According to documentation, local time is used, but this is tricky when comparing results among our colleagues based in different locations (Australia, India, Europe, US). This is not something we do very often, but would be really handy to have, ...
over 1 year ago in Experimentation Analytics / Results Page 0 Investigating

Identify New Users in Insite Analytics

We have a desire to see how many new customers are ordering from our website on a weekly and monthly basis. My current timeframe is looking back to our go-live date - 10/09/19. Right now I am doing this very manually. Looking up what customers ord...
over 3 years ago in Commerce Analytics 0 Planned

Customer Lists - Reporting

Tied into my other request it would be nice to have reporting on the list feature as well: How many customers are using listsItems most frequently put on listsTop items purchased from the listsAverage # of items on a list Also more complex reporti...
over 3 years ago in Commerce Analytics 0 Gathering interest

Abandoned Cart Data

The ability to send abandoned cart emails is great, but I would also like to see the ROI. Open rate, click through rate, how many customers actually completed a purchase of one of those items....etc. Not sure if this is something that needs to be ...
over 3 years ago in Commerce Analytics 0 Gathering interest

Move application log storage from InsiteCommerce database to a different log storage or dedicated logging application

For two reasons mainly- Application logs in the same database is causing performance issues.- It is hard to search something in log and it is too slow.
over 3 years ago in Configured Commerce / Technical 0 Planned

Show asset public links via column in Library overview

Currently, when I'm uploading a big set of files and need the direct links to them, you need to open each file and grab the link. It would be much easier if you could add a column in the overview to show all public links for files.
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

I'd like to see alt text on mouseover for an image

version 12 Image description as alt text on mouseover, or separate field for alt text for images would be nice
over 1 year ago in Content Management / Content Manager 0

Opt out the inbuilt Content Reviews notifications by user

CMS user should be able to opt out the inbuilt notifications systems like Content Reviews, etc in CMS.
over 1 year ago in Content Management / Collaboration & Approval 0

Option to put prod website in Maintenance mode

Authorized DXP Portal users should have a way to put production website in maintenance mode (display maintenance page) without needing to deploy. Example scenarios: deploying a code upgrade which will require configurations after deployment but be...
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Miro Integration

Miro we can turn a card into a task (Issue) in Jira and that's really great. I would love it if we could do the same with Welcome.
over 1 year ago in Content Marketing / Integrations 0 Future consideration