Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Infrastructure mgmt.

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Support Cloudflare Email Address Obfuscation feature as part of DXP

As a DXP customer I would like to prevent email harvesters from scraping my website looking for email addresses to spam. Cloudflare has an Email Address Obfuscation feature which provides a solution but it is not available to DXP customers. https:...
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Enable Brotli compression in Cloudflare

Brotli is a state of the art lossless compression format, supported by all major browsers. It is capable of achieving considerably better compression ratios than the ubiquitous gzip, and is rapidly gaining in popularity. It is supported out of the...
about 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Bring Your Own CDN BYOCDN

As a customes I want to use my own CDN in front of DXP which is today not as straightforward we would like, and not even possible when bringing your own Cloudflare account.
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Provide an audit trail for the "Export Database" feature

Can we introduce a way to view by who and when a database bacpac was exported from Paasportal? We might have PII in our CMS database and require an audit trail in case of breaches.
9 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Self service setting for App Service timezone

As a developer I should be able to set the timezone of the app service for each environment. If this isn't changed, it defaults to UTC, which is likely different from the setting it was for a migrated database. When moving an existing database to ...
about 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Automated alert on the scheduler container (Linux).

Automated alert on the scheduler container (Linux). it seems not practical we have to check it every day. It will be great if they have alerts on container crashing/being not reachable similar to the ones for the website instance where Optimizely ...
almost 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Automate Site Restarts

Currently the only way to restart and environment is via the PaaS portal. It would be nice to be able to automate a restart as the last step of a deployment pipeline from for instance Azure Devops. Perhaps this feature could be added to the EpiClo...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Support for Static IP address

When we (as an Optimizely DXP customer) expose APIs for partner vendors to invoke, including the Optimizely DXP, we need to ensure that we meet The Group’s security standards and one of the many facets to this is IP whitelisting. This means we don...
about 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Option to put prod website in Maintenance mode

Authorized DXP Portal users should have a way to put production website in maintenance mode (display maintenance page) without needing to deploy. Example scenarios: deploying a code upgrade which will require configurations after deployment but be...
about 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Set correct time zone at provisioning of environments

Currently it's needed a separate issue to set time zone for servers correctly which take additional time for everyone. I've had this issue in a few DXP projects now. More efficient to add this as a mandatory onboarding question when setting up DXP...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration