Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Data Platform App

Showing 41

setup for week filtering

Current setup for week filtering is from Sunday to Saturday, while the standard in other countries is eg. Monday to Sunday, Witch result in reports with current setup on two rows if filtering on week Monday to Sunday
8 days ago in Data Platform App 0

Add support for related objects in behavioral activation campaign templates

We would like to be able to use activation campaigns in behavioral mode in the same way as we can do in one-time or recurring campaigns. We have a custom channel app that uses the data mapping template where we select fields from customer object a...
9 days ago in Data Platform App 0

Delete Custom created Objects

We would like the ability to delete or hide custom created Objects. Currently these tasks must be handled by Support/Engineering and it can take a long time for these requests to be processed.
6 months ago in Data Platform App 0 Future consideration

Ability to edit Overview page data

As a developer we would like to be able to edit the contents of the overview page as our client does not have commerce and would like to see more relevant data
11 months ago in Data Platform App 1 Future consideration

session count in ODP

Could the session count in ODP be reinstated as there are no other options with in ODP to track visits
about 2 months ago in Data Platform App 0

Delete Test Data (Products and Customers) from ODP Test in Bulk

Requesting the ability to delete customers, orders, products in bulk from Test ODP via the user interface
over 1 year ago in Data Platform App 1

ODP - Support for Multiple Catalogs Not working as Advertised

The feature for multiple catalogs is not working as described in this document: https://docs.developers.optimizely.com/platform-optimizely/docs/commerce-connect-13-odp-multisite-support After adding the settings to our project, orders data is pull...
about 2 months ago in Data Platform App 0

Allow multiple emails in Meta segment sync

I as a marketer would like to be able to create audiences in Meta for as large audiences as possible. Currently the integration uses only the last seen email, which might not be the one that the customer uses in Meta.
about 2 months ago in Data Platform App 0

Edit and delete custom fields

Allow admins to edit or delete custom fields.
over 1 year ago in Data Platform App 1

ODP to expose Segments through GraphQL or other api

Currently we can only access Real-time Segments. We have requirements that go beyond 28 days and would like to personalise on normal segments.
8 months ago in Data Platform App 0 Future consideration