Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Campaign

Showing 8

webhook for spam-complaint events

Why are spam-complaints such an impactful recipient interaction? building and maintaining a strong sender reputation requires close monitoring and analysis of spam complaints campaign performance reporting needs to take every single spam-complaint...
almost 4 years ago in Campaign 1 Shipped

Upload personalized attachments with sendtransactionmail endpoint

As a developer I want to trigger transactional emails with personalized attachments using a single REST API call. Right now personalized attachments can only be uploaded via HTTP API in a seperate call. It's inconvenient to implement 2 APIs and al...
almost 4 years ago in Campaign 0 Shipped

webhooks for suppression events (unsubscribe / bounce)

Goals we receive response- & interaction-data within seconds we process suppression events (unsubscribe, spam-complaint, bounces) close to real-time we replace existing response export-jobs as currently used for closed loop interface (kms) as ...
almost 4 years ago in Campaign 2 Shipped

Ensure deliverability via API

As an email marketer, I want to ensure the best deliverability. A key factor is that images are on the sending domain and a text version is provided. We need a way to make this possible not only manually but via the API.
about 4 years ago in Campaign 1 Shipped

2FA for login to Optimizely Campaign

As a User I would like to enable two-factor authentication for login to Optimizely Campaign to increase account security.
almost 4 years ago in Campaign 1 Shipped

Evaluate Marketing Automation correctly with unique data

Marketing automations are not unqiue evaluable. In the report I see only not unique numbers, which are not usable for a reasonable evaluation.
about 4 years ago in Campaign 1 Shipped

QR code support in coupon generator

In addition to the EAN barcode generator Campaign supports the creation of QR codes as well.
almost 6 years ago in Campaign 1 Shipped

Drag and Drop Content blocks

As an email marketer, I want to be able to drag and drop content blocks without having to click into each section.
about 3 years ago in Campaign 1 Shipped