Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Management

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Feedback on UI Layout in Optimizely 12 Edit Mode

In Optimizely 12 I have noticed a significant change in the Edit Mode UI layout that I would like to share as feedback. In Optimizely 11, the Edit Mode UI was more compact, providing editors with a more efficient workspace and minimizing empty spa...
2 days ago in Content Management / Editing 0

Better access rights management for assets

There is a lack of functionality around limiting access to assets for different user groups. Any user group with editor access will currently have access to all blocks and media. A user group with access to a part of the pagetree shouldn't have ac...
18 days ago in Content Management / Asset Management 0

Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
over 2 years ago in Content Management / Content Manager 1 Planned

UserProfile visitor group criterion should not throw an exception if current user is logged in through external OpenID Connect provider such as AzureAD / Entra ID.

As a site administrator of a site using mixed-mode authentication (both AspNetIdentity for local users and OpenID Connect for AzureAD / Entra ID users), I want to know that my site will not break if I set up a visitor group using the Site Criteria...
4 months ago in Content Management / Personalization 0

Unable to move multiple pages into hierarchy tree

We found the CMS system doesn't allow you to move multiple pages into the hierarchy tree, the only way is to move them one by one, which is very tedious and time-consuming. The only way is to write a custom class and archive them based on date cre...
over 2 years ago in Content Management / Editing 2 Investigating

Enable drag and drop for PropertyList<T> in the editing experience

Would it be possible to enable drag & drop in the editing experience of property list similar to content areas. PropertyList are sometime favored in content type architecture as they take less editorial time to setup then blocks.
over 2 years ago in Content Management / Editing 2 Future consideration

Do not require a license for local.domainname.ext

As a developer I want to use local.domainname.com without a license, so we don't have to keep creating licenses for every developer. The documentation (https://docs.developers.optimizely.com/content-management-system/docs/set-up-a-development-envi...
14 days ago in Content Management / Technical 0

Support redirect host definitions with secondary language branches

As a site owner, I would like to use a redirect HostDefinitionType to redirect secondary domains to the primary domain. This is working in most scenarios. However, it is not supported when I have one primary domain, and alternative language branch...
14 days ago in Content Management / Multi-site 0

Translating Inline Blocks

Some of our clients use Inline blocks only and it would be nice if the Language translation gadget would be capable of also providing translation files for these blocks.
15 days ago in Content Management / Multi-language 0

Change the red asterisk on required fields

No other site or system I have seen have a red asterisk when property is filled correctly. I think you should find another icon to show required, not one that is used for errors.
15 days ago in Content Management / Editing 0