Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Structured Content

Showing 3

More robust text editor content option that isn't tied to an article

We often need to draft content within the platform (and don't have the ability to have a Word integration), but using the Article > text editor option requires us to publish somewhere vs. it being text that just gets pulled into a future design.
about 1 year ago in Content Marketing / Structured Content 0

Comment navigation in Proofing View

When in the proofing/versioning view, it doesn't work to click on the comments in the side panel and then find their place in the document. It works the opposite way (I can click the comments on the page and be taken to the comment in the side pan...
6 months ago in Content Marketing / Structured Content 0

Bring in AI Content Generator (text and image) into Wizard in Omnichannel

As a marketer at Optimizely, it would be easier for me to access all of the AI features when creating content in the omnichannel editor if the Wizard included the same text and image generation capabilities as the AI Content Generator.
12 months ago in Content Marketing / Structured Content 0 Will not implement