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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Marketing & Promotions

Showing 18 of 1542

Promotion Redemption Report

Create an easily downloadable report that shows any promotions running on the site and their redemption.
29 days ago in Configured Commerce / Marketing & Promotions 1 Investigating

Auto-Add Kitted Products to Cart with ability to Promote

As a Distribution Company eCommerce Manager we want Customers to know they can/need to buy the entire kit, and hopefully automatically add those required Products to their Cart, with a Price discount for buying the entire "kit". This is something ...
about 2 months ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Make Customer Assignment for Lists Easier to Maintain

It would be nice if we had the ability to assign lists to all customers at one. Currently, I can only assign them to 30 at a time and it is time consuming. We would also like to see the ability to leverage rules to dynamically assign customers bas...
2 months ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

Default image badging overlay deactivates the link in that area of the image.

When using the image badge overlay, the overlay portion of the product image is not an active link, so users must click outside of the overlay, on the product image in order to click an active area. This is noticeable on the Product Listing Page, ...

List Description Field upon Creation

When creating a list, you are not able to add the description at the time of creation. You must go back and edit the list to add a description. Can the description box be added to the creation process?
8 months ago in Configured Commerce / Marketing & Promotions 1 Investigating

Import Customer # and Item # to Promotions

We often have several (100+) item #'s and/or customer #'s tied to a single promotion. There needs to be an input tool to do this. Right now I'm having to do it one by one and it is very time consuming.
8 months ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Promotion Engine - multiple requests

Description: 1. Multitiered promotion – instead of having to set up 3 promotions/promo codes to accomplish one thing – example. Spend x amount of dollars and get y percentage off, next tier… 2x amount of dollars to get 2y percentage off.2. This ti...
10 months ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Ability to Import Products in Promotions

There needs to be the ability to import SKU's tied to a promotion. I just set up a promotion with 52 SKU's and next I have one with order 100 SKU's. It is so much unnecessary time spent copying and pasting when there should be an import feature.
about 1 year ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

BOGO promotions

We have a requirement on promotions from client, it is not possible to configure it OOTB so requesting you to provide provision to customize the same OOTB. Support ticket raised: https://support.optimizely.com/hc/en-us/requests/1045950 Requirement...
about 1 year ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Ability to Customize Promo Code Errors

It would be amazing if we (the Opti customer) can customize the promo code error message. Currently if a customer is outside of the promo parameters (i.e. over the total $ amount), the website says Invalid Promo Code. It isn't invalid, it just doe...
over 1 year ago in Configured Commerce / Marketing & Promotions 2 Gathering interest