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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.




Showing 14 of 962

Change sort order of tracking interceptor classes

I have noticed that the Product Recs integration to Commerce 14 is creating three cookies on a new browser session: epi_RecommendationsTrackingSessionId epi_RecommendationsTrackingUserId EPiSessionId However the last one is set before the first on...
17 days ago in Product Recommendations / Technical 0

Permissions Structure

As a security administrator, I need to be able to assign a support role that has production rights only, but no rights to pre-production environments. This is to keep in line with PCI DSS requirements for separation of duties whereby developers do...
about 1 month ago in Product Recommendations / Technical 0

HSTS on the root domain

We are experiencing some redirection issues we have no control over as they are done in the root domain. redirects to then finally to The redirection should be as follows: http://o...
about 2 months ago in Product Recommendations / Technical 0

Built in flags for feed failures

Built in flags for feed failures. Customers should be notified immediately if there feed is failing. An email should be sent directly to the customer as soon as the feed fails. The email would include why the feed has failed and the email for thei...
4 months ago in Product Recommendations / Technical 0

Ability to restrict visitors to submit a form once per day

Some of our Retail businesses will run campaigns where they want to allow site visitors to enter a competition via form submission, but they want to restrict entries to once per day.
6 months ago in Product Recommendations / Technical 0

CMS.UI 12.10 - revert tooltip and layout changes done to properties in August

Update 1: "Improve help text" What I am using today All projects since 2014-ish have used this idea on displaying "Help Text" for Editors:
6 months ago in Product Recommendations / Technical 0

Default time zone should be changeable

Default time zone should be CET instead of UTC for CMS in Preproduction/Production
9 months ago in Product Recommendations / Technical 0

Status and potential error log for Recommendation feed parser

The products list is fetched by the Product Recommendations engine and parsed. This parsing may fail, but there is no way to check this from the portal without contacting support (who also have no easy way of checking if there is an error). This w...
10 months ago in Product Recommendations / Technical 1

TinyMCE WCAG 2.0 compliance Cite tags in blockquotes

Our accessibility scanning through Monsido is telling us that we need to add cite tags to our blockquotes. We've added custom formats for blockquotes in TinyMCE but we need to be able to provide a field for the citation. I found an old thread abou...
about 1 year ago in Product Recommendations / Technical 0

External Review Gadget

Please allow more than one email address for the external review. Sometimes more than one person needs to review a content change.
over 1 year ago in Product Recommendations / Technical 1