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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status Investigating
Categories Misc.
Created by Guest
Created on Mar 8, 2021

Add visual feedback when session has timed out for a user

Whenever a user session is timed out (past the "Site Timeout Minutes" setting), there is no indication that you need to log back in until you start navigating again and then realize that you no longer have access to any secured functionnality.

Would it be possible to add visual feedback to alert the user they got signed out ?

Maybe the user could be redirected to the sign in page with a message indicating the session has timed out ?

  • Guest
    Oct 13, 2021

    To be honest, visual feedback as a whole on the front-end could be improved. There are a lot of OOB elements (mainly buttons/forms) that don't have any real visual indication for the user (spinning/loading icon, button color changes, success messages on list shares, etc).

  • Guest
    Jun 30, 2021

    I would add an option as to whether to auto-redirect upon timeout or leave them on the page with a "Your Session Timed Out" modal to interact with.

    Users will be upset if they get back to their desk to find that the site has redirected them off the page they were still looking at.

  • Optimizely
    Sara Winter
    Apr 26, 2021

    We are considering adding in a more visual feedback alert warning of impending session timeout as well as redirect user to login page upon session timeout occuring. Thank you for your feedback and we will reach out if we have any questions.

    If there are any additional details that you'd like us to be aware of as we review this, please feel free to update this request.