Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Integration of AI based Chatbot / Agent

Configured Commerce has always focused on the value of its self-service capabilities to increase customer adoption, increase customer retention, and to free up Sales and Customer Service to focus on more complex, high-value engagements. Providing ...
6 days ago in Configured Commerce / Self-Service 1 Gathering interest

Order Approval - Sort By Ship To/Pick Up

Change the sort by Ship To/Pick Up on the Order Approval page to Company Name. The current sort order for Ship To/Pick Up is by the Customer Sequence, which causes confusion since Customer Sequence is not a data element end users are familiar with...
7 days ago in Configured Commerce / Orders & Payment 2 Gathering interest

Visual Indicator to show more features within the Content Block of Rich Text

The Content Block within the Rich Text widget, should have a visual indicator to show there are additional options, i.e. add images, on the collapsed view.
19 days ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Support slash in UrlPath translations

We have a need to identify language in URLs. This resembles adding /fr to the URL path of our french pages in the URL Segment of the French homepage and the UrlRoot (i.e Catalog_UrlRoot = fr/catalogue, Product_UrlRoot = fr/produit, Brand_UrlRoot =...
about 1 month ago in Configured Commerce / Localization / Technical 2 Gathering interest

Configured Commerce Spire + CMP Publishing Integration

Talking with Configured Commerce Customer who is interested in CMP. They have a Marketing Team of ~20 and larger team which provides input of Marketing Materials at ~100. We would love a publishing connection between CMP and Configured Commerce Sp...
about 2 months ago in Configured Commerce / CMS, Spire & Mobius / Integration 1 Gathering interest

Impersonate Option from Additional Locations

Allow the ability to impersonate a customer from where you see their email. For example from the order history screen where you see created by. Allow quick impersonation from anywhere a user is listed.
about 2 months ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Full Screen CSS

Ability to toggle on full screen when editing CSS. Would be able to toggle on full screen mode when editing CSS via Rich Content > Advanced.
2 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

B2B2C Lists to Hide Pricing or Add Markup

As a distributor I'd like to be able to create custom lists for my clients where I can choose to show MSRP, MAP, or pricing with a markup on it. I'd like this functionality to be an option on a per list basis and updated when I'm creating the list...
3 months ago in Configured Commerce / Self-Service 1 Gathering interest

Improve logging

Some clients have voiced their frustrations with finding it difficult to identify issues in the system. Please see the feedback below from one of the clients below. The Elmah instructions are great information and could potentially be helpful. Unf...
3 months ago in Configured Commerce / Misc. 1 Gathering interest

When searching by Brand, attributes and filters cannot be sorted

When searching by the Brand on the website, the Filters need to be sorted and ordered. Where do we go to do that?
3 months ago in Configured Commerce / Catalog & Assets 2 Gathering interest