Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Campaign

Showing 37

Create new user based on other user

As a Customer I want to be able to create new users quickly based on the roles and permissions another user has. Like "create a new user B that has the same roles and permissions as user A".
over 2 years ago in Campaign 0 Future consideration

set open tracking pixel position for all new mailings

As a marketeer I want to define the default open pixel position at the top of the mailing. After setting that value, all my new mailings should have this setting.
about 2 years ago in Campaign 2 Investigating

See recipient status at a glance

As a marketeer I want to quickly see the recipient's status, eg in my recipient list view, so I know if they can be addressed or not and why. I'd like to know if they are: unsubscribed for that specific list blocked outbounced ready to be addresse...
almost 2 years ago in Campaign 1 Future consideration

webhook for "message received" event

Why do we need to receive a webhook once a message is "received"? With a "received" webhook we would be notified as soon as a message was accepted by the receiving mail server. Our business processes are mainly interested if a message could be del...
almost 4 years ago in Campaign 1 Future consideration

ODP-Campaign Sync: Increase frequency of sync from once a day to... more than once a day

At this time, ODP-Campaigns integration syncs once a day, can we increase this frequency
about 1 year ago in Campaign 0 Future consideration

Allow deletion of old target groups to clean up the lists and overview

As a user I would like to delete target groups that are no longer needed or were created incorrectly to prevent other users from using them. It would also help to keep the overview fast and clean when browsing target groups in the client.
almost 2 years ago in Campaign 0 Future consideration

date picker & time picker conflict with browser's suggestion list

Problem Date- and time picker menu (part of OC's UI) are covered by a list of values which are suggested by the browser (from previous inputs). Please see example for time-picker input field in attached screenshot. Solution The user interface shou...
2 months ago in Campaign 0 Future consideration

Implementing a Spanish version of Episerver Campaign

Hi all, during one of my recent Quarterly Business Reviews I was asked if it would be possible to introduce a Spanish version of Episerver Campaign (just like we have English or Dutch version). The argument raised by the Customer was that some of ...
over 3 years ago in Campaign 0 Will not implement

It should be possible to test Marketing Automations with dry run mode

You can only test marketing automation by using short-term waiting nodes, but very complex concepts remain prone to errors because they are difficult to test. A dry run mode would help creating more confidence that the set up Marketing Automation ...
almost 5 years ago in Campaign 0 Investigating

Version control in the message edit view

As a campaign user, I would like to be able to redo/undo the changes in message edit view
about 2 years ago in Campaign 0 Future consideration