Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Manually adding products to email

I wanted to manually select 8 items and insert them into an email. First I had to use a filter and select exact match on the 8 products. I matched by name. After achieving my goal of creating the Product Set, I was unable to finish my project beca...
10 months ago in Product Recommendations / Email Personalization 0

better handling of SSO user logging to a website that he doesn't access to

can we display a friendly error message for SSO users if they try to login to a website that they don't have access to?
10 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

All related assets updated at same time

If you have more than one task rolling up to a campaign, once you update one task under "related" they should all automatically update. Right now, you have to go into each task to add all "related" tasks which seems inefficient.
10 months ago in Campaign 0

Assign campaign to new work request

It would be helpful to have a new work request to attach itself to a campaign even before being accepted. Once accepted the task would also automatically be added. This would make for a much more efficient process.
10 months ago in Campaign 0

Timeline, Calendar, and Board View In Campaign Page

We would love to be able to access timeline, calendar, and board views in campaign window, with these views showing the timeline & calendar for that specific campaign only. This would eliminate clicks, particularly when presenting the campaign...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Introduce formatting into comments section

Introduce formatting into comment sections (enabling rich text field capabilities)
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Need a process to automate products into PIM

We need a process to import product files into PIM. Currently, this is a manual process. We would like to run a job with our iPaaS to automatically import our products into PIM.
over 1 year ago in PIM 3 Planned

Mandrill App integration

In ODP we have built-in Mailchimp integrations, and Sendgrid is available for non-EU markets. However, many companies that use Mailchimp also use Mandrill for transactional emails. So it would be very fitting to also provide a built-in integration...
over 1 year ago in Data Platform App 0

Global time of day settings

It would be helpful to be able to set a global "time of day" in the admin settings vs. having each step default to the time it's being built and requiring manual adjustment.
11 months ago in Content Marketing / Settings + Configuration 0

Add a duration indicator to workflow cards

When viewing all of the workflows, it would be helpful to see the total duration indicated at the card level. It's currently hard to tell what that is, because it isn't totaled anywhere.
11 months ago in Content Marketing / Settings + Configuration 0