Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1562 of 1562

All Steps in List View

Currently in the List View, we can only retrieve the "current step Name", would it be possible to retrieve all step names into the List view?
over 1 year ago in Content Marketing / Plan 0 Future consideration

Replace "delete" with "archive" for an experiment in REST API doc

I'd like to suggest replacing "delete" with "archive" on that page as this request doesn't delete experiment, just archives it and it's confusing for the customers. https://docs.developers.optimizely.com/experimentation/v3.1.0-full-stack/reference...
over 1 year ago in Web Experimentation / APIs 0 Investigating

Add Step Due Date to Home Dashboard

Having upcoming steps on the dashboard is helpful, but the actual step due date is a bit hidden. Today, it says something like "due next week" but only gives you the due date if you hover. It would be great to move the step due date into a column ...
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Taxonomy Hierarchy

Our taxonomy is very big - some labels could have thousands of options. We'd like a better way to organize it, as there is a hierarchy to the way things fit into verticals, product lines, products, etc. We want to ensure users only see relevant va...
over 1 year ago in Content Marketing / Settings + Configuration 1 Investigating

FIND / ElasticSearch Config Access

Regarding FIND, is there any additional configuration options customers can readily turn on? Current selection is lesser compared to what is available with other ElasticSearch GUIs (see example attached).
over 1 year ago in Search & Navigation 0

Recurring Tasks

We would like the ability to create recurring tasks, as we have a variety of work types that happen on a set cadence. For example - a blog post every Friday, quarterly reports, and yearly analyst reviews. Currently, we have to copy an existing tas...
over 1 year ago in Content Marketing / Plan / Tasks, Campaigns, and Events 1 Planned

Automatically Associate All Campaign Assets in Library as Related

In organizations which are very much compliance driven, there is a requirement for marketing teams to provide supporting information to the customer-facing creative content that is being produced. This could be boilerplates, claims, disclaimers, a...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Product Feedback: Search Boost by Product Image

Use Case: As a Commerce Administrator, I am seeing the products with Images are more likely to sell online - and I want to boost those Products in Search. Request - allow me to boost Products with Images through configuration. Right now it's a man...
over 1 year ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

extensions required values

When creating an extension, a customer suggests to add the possibility to change some of the fields of the extension from optional to required, in the template of the extension itself. Currently, fields are all optional when created. The Json file...
over 1 year ago in Web Experimentation / Project / Account Configuration / Settings 0 Future consideration

.Net API for Content Graph

I would like to be able to install a nuget package on my CMS site, and get a API for creating queries in my CMS application, similar to how I did it with Search & Navigation.
over 1 year ago in Optimizely Graph 0 Investigating