Skip to Main Content
Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 1542 of 1542

Please add the Total Count for Graph QL Events Pagination

The TotalCount for Graph QL Events pagination is always null. Was told because this was not supported. Please support it.
over 1 year ago in Data Platform App 1

Best bets for Content Delivery Search API

Best bets feature is not available for Content Delivery Search API. It would be helpful to boost matching while using Content Delivery API.
over 1 year ago in Search & Navigation 0

New Results Page Layout

Sharing on behalf of a customer (Simon Born of Real Digital Services GmbH) "This is a short feedback on the new layout of the Results page. While I understand the approach to make visible the prioritization of the primary metric versus the others ...
over 1 year ago in Feature Experimentation / Other 0 Future consideration

Add websockets support when using windows authentication

As it is right now, websockets are not supportet when using "Windows" as authentication scheme. It would be really good if you added support for websockets when using windows auth.
over 1 year ago in Content Management / Editing 0

Support Infrastructure-as-Code automation tools

As a developer I want to be able to authenticate to the Optimizely APIs using OAuth 2.0 Client Credentials Flow so that I can use automation tools (such as Terraform) to manage the configuration of my Optimizely account
over 1 year ago in Feature Experimentation / APIs 1 Future consideration

Extract a list of your experiments as an excel sheet without the use of an API

Extract a list of your experiments as an excel sheet without the use of an API
over 1 year ago in Experiment Collaboration and Management / Reporting 0 Investigating

Custom, Branded Email Notifications

In order to encourage better interaction (opens, click-throughs, etc.) of emails from the platform, we'd like the ability to customize the email notifications to represent our brand identify. Ideally, we'd like to have control over the copy, logos...
over 1 year ago in Content Marketing / Notifications / Settings + Configuration 0 Future consideration

Multi OpenID SSO Client

Multiple Optimizely B2B Commerce customers have told us they would like to offer their customers the ability to connect to their e-com using SSO. As they have customers in the thousands and that some customers might use similar identity services, ...
over 1 year ago in Configured Commerce / Users, Permissions & Security 3 Gathering interest

Need more information on failed emails

We need more information on failed emails or delays in the console. Currently, there is no reason for the failed emails which makes it difficult to solve for users not receiving their confirmations. Mailgun is specific with their errors, ie. will ...
over 1 year ago in Configured Commerce / Technical 1 Investigating

Delete Categories in Bulk

It would be useful and efficient to delete categories in bulk. This functionality should also automatically unassign products from the categories.
over 1 year ago in PIM 1 Planned