Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1822

Self-Optimizing block without session

Make self-optimizing block work even though session state mode is off.
over 2 years ago in Content Management / Technical 1 Investigating

GraphQL do not include Description field, though it exist in the CMP

When request DAM files using GraphQL, the asset's schema do not include Description, though in DAM the field exist.
about 1 month ago in Content Marketing / Integrations 0

Support Apple Macs for Local Development

As a developer, I would like to develop the code on Apple MacBook Pro (intel and Apple chip) machines instead of switching to a Windows PC. Currently, there is no clear documentation if Optimizely supports Apple machines.
over 1 year ago in Content Management / Technical 5

Add ExtendedProperties to ALL applicable models in Content API

Many Optimizely objects implement the IExtendedProperties interface. As an example, the ICart interface implements the IOrderGroup interface, which contains an ICollection<IOrderForm> property, which in turn contains an ICollection<IShipm...
9 months ago in Customized Commerce / Orders 0 Gathering interest

Ability to smoke-test other sites during deploy (slot domains)

As a CMS developer and QA specialist we want to be able to smoke-test multiple sites so that we can detect potential issues on all our sites during deployment with DXP Cloud Platform to our multi-site CMS platform. When we deploy to PREP/PROD we g...
2 months ago in DXP Cloud Platform / Code deployment 0

Automatic tracking of page redirects

When moving a page in the page hierarchy or changing the url slug the CMS should give me the option to add a redirect record that could be used to issue an appropriate redirect from the frontend. Redirect records should be queryable from Optimizel...
3 months ago in Content Management 0

Smooth Deploy for Commerce

As a developer I want the ability to use the Smooth Deploy capability while deploying updates to my Commerce applications. I want the customer experience to remain open with the ability for customers to transact while my deployment is processing, ...
over 3 years ago in Customized Commerce / Technical 5 Future consideration

Add an event when profile stitching is happening

Currently it is not possible to see when profile stitching has happened. This makes it almost impossible to investigate how incorrect stitching has happened as you can only see the end result. Having an event when profiles are stitched together wo...
22 days ago in Data Platform App 0

Show if the identifier is high or low confidence in the UI

Currently it is not possible to see in the UI if the confidence level of the identifier is low or high. Would be helpful to be able to check it from UI. Especially when coming into the product after the initial implementation, being able to double...
22 days ago in Data Platform App 0

Expiration of the Content Graph preview token

Users used to share a link with a preview token and when other users hit it, it's already expired. The time for the preview token is 5 minutes and it cant be changed. Even if we add all the users within the cms so they have access to view previews...
about 1 month ago in Optimizely Graph 1