Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

Data Platform App

Showing 56 of 1573

Integrations/Apps

For retail customer, the phone number capture rate is sometimes higher than email but Zaius only sends email to Facebook. Would like Zaius to send phone number as an identifier to Facebook for audience building.
almost 3 years ago in Data Platform App 0

Campaign content design

I would like to recommend that you add Strava to my available Social icons. Please reach out with any questions
almost 3 years ago in Data Platform App 0 Already exists

Segments/Lists

When building a segment - if I have multiple conditions, you reach a point where your can't scroll to select a "select" option.
almost 3 years ago in Data Platform App 0

Data Science/Insights

For the "Category" Dimension filter on the "Lifecycles" report, it doesn't really make sense to pull this data from "Collections". I don't know about other retailers who are on Shopify, but we constantly create new collections and delete ones as w...
almost 3 years ago in Data Platform App 0

Training/Support

I'm not very happy with my GSM. I feel like it's not an added value. It hasn't shaped any of our strategies or helped with our growth. My GSM is also not very good at communication.
almost 3 years ago in Data Platform App 0

Product Recommendations

I am testing the new Churn Prevention Recipe. I love it and I want to use it. I am prevented by using it because there are product recommendations appearing with broken links. These are products that are no longer on my website. I have tried to ad...
almost 3 years ago in Data Platform App 0