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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Feature Experimentation

Showing 70 of 1673

Clone or copy experiment

It would be helpful to have a clone or copy functionality. This way it is much easier to setup an experiment that is similar to another one.
almost 2 years ago in Feature Experimentation / Experiment Authoring 1 Already exists

Option to change the variants order in Flags

In Flags, it is not possible to change the order of variants and have a different “Baseline” variation by default in the Results Page. Regardless the possible workaround (change the baseline variation from the results page), the proper behaviour w...
almost 2 years ago in Feature Experimentation / Project / Account Configuration / Settings 0 Future consideration

Link back to the experiment on the results page on new FS UI

Hi team, there is no easy way to move between an experiment and the result at the moment. Customers need to keep both experiment and the result open in different tabs if they want to refer between both so they are asking for a link back in the res...
almost 2 years ago in Feature Experimentation / Other 1 Already exists

Ability to customize the logger

Sixt has thousands of users and optimizely currently logs in unstructured manner. We would like to include some custom fields for each request that comes into our servers in order to facilitate easier logging, review and optimizely logs search. As...
almost 2 years ago in Feature Experimentation / SDKs & Agent 1 Future consideration

Clinets request a way to differentiate experiment state (active, paused, archived, invalid)

This has been requested via FS swift-sdk github issues (https://github.com/optimizely/swift-sdk/issues/291) Currently SDK provides an error experimentKeyInvalid which says "Experiment key ((key)) is not in datafile. It is either invalid, paused, o...
almost 2 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Handle the error the occurs when copying rules from another environment

When one environment already has an experiment in it, and you try to add a new rule by copying over the rules from another environment, the UI throws a confusing error that says "Updating production ruleset for flag <flagKey> failed. {"Inval...
about 2 years ago in Feature Experimentation / Feature Flagging Workflows 1 Future consideration

Add possibility to define Variations directly within a Rule

Currently, Variations are created separately. It should be similar to Page targeting settings in Web, which also can be defined separately and reused, OR defined directly in the experiment
over 2 years ago in Feature Experimentation / Experiment Authoring 1 Future consideration

On any listing page there should be sorting options

No description provided
over 2 years ago in Feature Experimentation 1 Future consideration

On the Results page, the Name of the Flag that an experiment is based on should be displayed

Currently, only the "Rule key" is displayed, not the Flag name or key. The Rule keycan include the name (/key) of the Flag, but it doesn't have to. So especially when having multiple Results pages open side by side, it's very difficult to distingu...
over 2 years ago in Feature Experimentation 1 Future consideration

Make React SDK Provider less brittle

React SDK provider should just be a context provider with its own useOptimiselyContext hook for getting and setting context. If setting the client and user id were separated either with their own functions or even when initialising context somehow...
over 2 years ago in Feature Experimentation 0 Future consideration