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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DXP Cloud Platform

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Enable Brotli compression in Cloudflare

Brotli is a state of the art lossless compression format, supported by all major browsers. It is capable of achieving considerably better compression ratios than the ubiquitous gzip, and is rapidly gaining in popularity. It is supported out of the...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

SQL Long term backup

We would like for Optimizely to consider long-term backups. The feature is there in Azure SQL, which is to enable Azure SQL LTR policy.
over 2 years ago in DXP Cloud Platform / Data management 0 Future consideration

Release annotations for Application Insights

Would it be possible to implement release annotations that are visible in Application Insights for paasportal/API deployments, similar to the one described in the article below https://docs.microsoft.com/en-us/azure/azure-monitor/app/annotations T...
over 2 years ago in DXP Cloud Platform / Code deployment 0 Future consideration

Update EpiCloud PowerShell module to support disabling keep-alive

We are attempting to use the EpiCloud PowerShell module to automate deployments of our Optimizely solution into the Optimizely DXP. Unfortunately, when we run the command to initiate the deployment, then it fails because HTTP keep-alive failed. Th...
over 2 years ago in DXP Cloud Platform / Code deployment 0 Future consideration

Performs a rolling restart of App Service instances via the PASS portal

Could you please consider to add "Rolling Restarts" option under the "Troubleshoot" section of the PaaS portal, so that we can perform a rolling restart of App Service instances ourselves.
almost 3 years ago in DXP Cloud Platform / Code deployment 6 Investigating

PaaS Portal API, ignore ZeroDownTimeMode for commerce package by default

We are currently changing our Azure Pipeline so that we can deploy using the Smooth Deploy feature. Initially our scripts were pushing both CMS and Commerce at the same time, avoiding to push them individually. The introduction of the flag ZeroDow...
almost 3 years ago in DXP Cloud Platform / Code deployment 2 Future consideration

Chose multiple databases when backing up

When we chose to backup the database via the PASS portal we ideally want the point of backup for both cms and commerce to be the exact same time. Currently you have to do them one at a time and it blocks while backing up. Can we have this feature ...
almost 3 years ago in DXP Cloud Platform / Data management 1 Future consideration

Bring Your Own CDN BYOCDN

As a customes I want to use my own CDN in front of DXP which is today not as straightforward we would like, and not even possible when bringing your own Cloudflare account.
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Cloudfare DXC Paas Portal - Analytics Restricted View for Clients

Could we please have a “restricted analytics account view” in Cloudflare for our Instances? And if the above is not doable any chance to built a quick custom view with the API? Link : Building custom views · Cloudflare Fundamentals API : Cloudflar...
almost 3 years ago in DXP Cloud Platform / Telemetry 1 Future consideration

Editing Cloudflare's custom error pages in DXP PaaS portal

In case of issues it's not looking good that the signature of error and challenge pages is Cloudflare. Customers want to control all content that could be served to their visitors. It would be very useful if an DXP administrator could upload or ed...
about 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration