Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DXP Cloud Platform

Showing 73 of 1561

Enable to save KQL queries and workbooks in Azure portal

I know, that direct access to PREPROD and PROD environments is not fully supported. I can still access PROD Application Insights in Azure portal but I'm wondering why it's not possible to save queries nor create workbooks?! We have logs in Applica...
25 days ago in DXP Cloud Platform / Telemetry 0

Requesting auto-detection alerts when website content isn’t displaying correctly.

Due to a recent bug with the Optimizely DXP, our company have had occurrences of website content (such as news and press release pages) not showing correctly to all of our visitors. This issue was reported by our web agency Ninetech to your suppor...
about 1 month ago in DXP Cloud Platform / Data management 0

Provide an audit trail for the "Export Database" feature

Can we introduce a way to view by who and when a database bacpac was exported from Paasportal? We might have PII in our CMS database and require an audit trail in case of breaches.
about 1 month ago in DXP Cloud Platform / Infrastructure mgmt. 0

Is there a way (or a tool) to get an overview of who has access to the DXP Management Portal (other then asking support)?

As an administrator I want to be able to create an overview of staff that has access to the DXP Management Portal in our organization.
4 months ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Automatic copy of database from production to preproduction

Preproduction should resemble production. There should be an automatic function for copying the database from production to preproduction and keep the correct hostnames in preproduction. This should also be possible to schedule as preferred.
6 months ago in DXP Cloud Platform / Data management 0 Future consideration

Request to configure- Avg Available Memory, Avg Http Request executionTime and Avg. process I/O rate for Western Power

Hi Team, We are working with Western Power, Australia. We need a help to configure- Avg Available Memory, Avg Http Request execution Time and Avg. process I/O rate for Western Power Application Insights (all environments). This is required to moni...
6 months ago in DXP Cloud Platform / Health reporting 0 Future consideration

Project Migration - Allow to copy content even with live hostnames

Within the PaaS portal, under the "Project Migration" tab, on the fourth step "Go live", add the ability to select the option "Copy content" even if certain DNS records are already "live" on the new environment. Our workaround for the moment is to...
11 months ago in DXP Cloud Platform / Code deployment 0 Future consideration

Ability to restrict "Access to DXP management portals" form to administrators only for a specific domain so that it can be logged in their Service Desk first

No description provided
about 1 year ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Enhance Access to DXP management portals form - Add free text Purpose field, and text box for Ticket Number to capture reason for requesting access to Production

No description provided
about 1 year ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Pro-active alerts for Azure Infrastucture Upgrades

Can we please request for MS/Azure to provide us with prior/advanced notice when upgrades will be taking pace and that these alerts are sent on to customers. If so, they should have different wording, and a different look and feel to our existing ...
over 1 year ago in DXP Cloud Platform / Health reporting 1 Future consideration