Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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All-Day Events Across Global Calendars

The new addition of event times is great, but there are also cases where we want an event to show up on a single calendar day, regardless of time zones. (Think holidays, etc.) Setting an event from 12:00am - 11:59pm does not accomplish this becaus...
about 1 year ago in Content Marketing / Plan 1 Shipped

Make it harder to accidentally restart Production

I regularly use PaaS Portal for routine tasks in the Production environment, including DB exports, CDN cache flushes, and application log monitoring. When I click on the Troubleshoot tab, then the first item that appears is the "Restart Site" sect...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Shipped

Create/Add a Folder within a Collection

The customer is hoping to have a Collection folder that would house all certain departments' branding assets. So within the one Collection folder, there would be a “Photos” folder, then a folder for “social media graphics”, then a folder for “Powe...
over 1 year ago in Content Marketing / DAM/Library 0 Shipped

Group In-App Notifications

Currently, the notificaionts are all together - tasks, campaigns, events, etc. all in one feed. It would be great if we could group them by similar objects to keep things cleaner.
11 months ago in Content Marketing / Notifications 0 Shipped

Edit image - Custom crop presets

The ability to add my own custom crop presets would be very helpful-we have 5 or 6 preset dimensions we need to crop to for our site and being able to do that from the photo editor quickly would be awesome.
6 months ago in Content Marketing / DAM/Library 1 Shipped

Assets in the DAM and Work Requests - Report Generation/Self-Help

Please allow Admins to generate their own reports of (1) Assets within the DAM and (2) Work Request records. Example fields for reporting 1) DAM Asset Reporting:Asset GUID Asset Title Asset Type Version CMP Link Folder Name Created At Modif...
6 months ago in Content Marketing / DAM/Library 2 Shipped

Global Search Improvements - Archived Indicator/Filter/Hide

From Global Search, it's currently impossible to tell whether a task or campaign is archived or not. I typically only want to see non-archived work when I'm searching, so it would be great to allow for either a filter or at least an indicator on t...
12 months ago in Content Marketing / Miscellaneous 1 Shipped

'At Risk' Status for Tasks

It would be great to be able to find tasks that have overdue steps, but the overarching task due date has not yet passed. These tasks would be considered "at risk" just like campaigns are today.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Shipped

Include All Steps in "My Tasks" Tray

Is there any way to get the task tray to include tasks where the step has not yet reached "current step" but will in the future? This is a function that would be very useful for tracking deadlines as the Plan page can become quite busy and difficu...
about 1 year ago in Content Marketing 0 Shipped

Add 'Select All' and 'Download' Buttons in Collections Tab in Library

It would be great if we could select all and then download everything in a collection at one time. We are using collections to put together "packets" for our sales team, and they often use them in the field when they aren't online. Downloading is ...
over 1 year ago in Content Marketing / DAM/Library 0 Shipped