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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1871 of 1871

Delete Custom created Objects

We would like the ability to delete or hide custom created Objects. Currently these tasks must be handled by Support/Engineering and it can take a long time for these requests to be processed.
9 months ago in Data Platform App 0 Future consideration

Show/Hide logic for Work Request forms

We would like the ability to show or hide different fields in a Work Request form based on a user selected drop down. For example, if a user selects Website Update from the Request Type dropdown, only fields in section Website Update would display...
7 months ago in Content Marketing / Requests 3

Workflow Overdue Report

Currently in the CMP, if I want to report on overdue workflow steps, I can make a Task Report and view current workflow step name, overdue workflow step name, percentage of steps that are overdue. Each workflow step has a number days for the step ...
18 days ago in Content Marketing / Plan 0

Add Preview Option to Email Message Logs

Currently, we copy the html from the Email Message Logs and save to an html file to "preview" the email in the browser. It seems that this would be a great enhancement for Opti to add a "Preview" button on the page. This would be similar to the "P...
18 days ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Allow all URLs to be 'Clickable'

I would like all Text Fields within CMP to allow 'Clickable' links. Currently, only Link for Media Assets and Rich Text fields seem to allow for clickable URLs.
about 1 month ago in Content Marketing / Requests 0

Allow developers to directly access databases in lower level environments

As a developer, allowing direct database access to lower level environments, such as integration, to troubleshoot issues or run queries to confirm schema/validate data. Direct access allows developers to do this quickly and efficiently, as the cur...
8 months ago in DXP Cloud Platform / Data management 2 Investigating

Application Insights: allow us to create personalized workbooks

At the moment, if we try to save a custom workbook in application insights, we get the following error: "You do not have the ability to create workbooks in this resource group". Is it possible to modify the access rights so we have the option to c...
almost 2 years ago in DXP Cloud Platform / Performance reporting 0 Investigating

Cloudflare 524 error page Statistics, Alerting and Customization request

When Cloudflare fails to load a page on our DXP hosted website we would like the ability to see statistics about the number of time the 524 error page was displayed to our users. We would like to request that statistics and/or alerting be made ava...
19 days ago in DXP Cloud Platform / Health reporting 0 Future consideration

Cusomerservice UI should "listen" to the markets returned from the market service

In the customerservice UI, e.g. carts and orders, we need to show only items for the markets CustomerServiceRepresentatives have access to. The markets available are returned from the market service.The dropdown to filter e.g. carts and orders onl...
about 1 month ago in Customized Commerce / Customer Services 0

DAM Search by DATE

To improve the user experience and DAM functionality, the requirement to search for an asset in the DAM based on "upload date" or "last modified" is necessary. As an example, we have 50,000+ assets tagged similarly (200+ automatically uploaded dai...
6 months ago in Content Marketing 2