Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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set open tracking pixel position for all new mailings

As a marketeer I want to define the default open pixel position at the top of the mailing. After setting that value, all my new mailings should have this setting.
over 1 year ago in Campaign 2 Investigating

Object Custom Statuses

We would like to be able to set custom statuses for work requests and tasks in particular. We would like to be able to indicate things like "in design" or "awaiting feedback" to make it clear to collaborators where we are in the process. (Not all ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

GraphQL Mutations idea

We've managed to implement nested blocks in the Content Delivery API so we're past that point. The Graph API seems promising and it was easy to set up, however we wonder how far away it is to be able to create mutations? Is there any documentation...
over 1 year ago in Optimizely Graph 0 Investigating

As an editor, I'd like navigate to page associated to "For this Page" asset folder

When editing a content object located in "For this X" asset folder I would like to find/navigate to the X content. This can be solved by adding a link in the "For this X" breadcrumb.
almost 2 years ago in Content Management / Asset Management 1 Investigating

Improve model sync speed

Reducing the startup time can mean that when sites are restarted either after a deploy or just a manual restart the unavailability time is reduced. When code changes are made this becomes especially important. When reviewing the startup time for a...
almost 2 years ago in Content Management / Technical 1 Investigating

Consider turning on Auto Minify on CloudFlare to decrease blocking time

Our pages are being marked as having extremely slow loading times and having high blocking. As a result, Google PageSpeed Insights views our pages as a "bad experience" for the user. While we work on optimizing, if the Auto Minify feature were tur...
almost 2 years ago in Web Experimentation / Other 1 Investigating

Extend Langauge Manager Add On - Support for Azure Custom Translator

Customers want the flexibility to customise Azure Translations. This can be accomplished by uploading training files through https://portal.customtranslator.azure.ai/ The Language Manager Add On does not support custom translations. Extend Admin U...
almost 2 years ago in Content Management / Editing 3 Investigating

Additional UWG7 compliant strategies needed (DACH Market)

In Germany there is a law allowing targeted marketing to active customers under specific constraints, regulated by law (UWG §7). These come with a wide recipient base, because no newsletter opt-in is needed an offer a high value business case. Def...
almost 2 years ago in Product Recommendations / Email Personalization 2 Investigating

Add Flags experiment key name to Impressions Usage info, instead of just ID

Currently, if you go to your account's Usage tab and look at impressions by experiment, the experiment results for any Flags (FS 2.0) tests will only show the test ID, which is not user-friendly, as it requires the user to navigate to that test to...
almost 2 years ago in Experimentation Analytics 0 Investigating

Create a publicly available symbols server for Episerver Libraries

Hello, I recently found through some of my searches on the internet that a symbols server for Episerver libraries did existed in the past. The URL I found so far is the following: http://symbols.episerver.com, but it doesn't seems to be working an...
almost 2 years ago in Content Management / Technical 0 Investigating