Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Allow workflow steps to be automatically assigned to the requester

Enable automatic assignment of specific workflow steps to the 'Requester,' (i.e., the Owner initiating the Campaign/Task) within the workflow template. Today we can only manually assign them to a specifically named individual or team. This feature...
8 months ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration

Notifications options are too complex for casual users

Users give up on configuring the complex notifications options, then ignore the too-frequent pings from the tool as they are notified at the same level for both critical and non-critical updates.
8 months ago in Content Marketing 1 Future consideration

Add column for stat sig

In my role as a Digital Marketing Manager overseeing experimentation, I aim to introduce a new column to the experiment overview, displaying the statistical significance percentage of the primary metric. This addition is anticipated to provide a m...
8 months ago in Web Experimentation / Experiment Authoring 1 Future consideration

Update the "Device" audience condition to either work with iPads or accurately reflect that iPads cannot be targeted using the "Device" audience condition.

Issue As an experiment engineer, I constantly need to explain that even though Optimizely offers an out-of-the-box solution to create audience conditions that would either include or exclude iPads in experiments, creating an audience condition usi...
8 months ago in Web Experimentation / Targeting 1 Future consideration

Stack Additional Content Formats as Drafts

We can stack document types as drafts in the content space today (PDF, WordDoc, etc.), but we want to also be able to stack things like URL-type content, text editor, documents, images, etc.
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Text-Type Field Visible on the Calendar

We keep very important content information in text-type fields (rich text, multiline text, text) and need calendar users to be able to access that information.
8 months ago in Content Marketing / Plan 0 Future consideration

Add to Library Before Task is Complete

We often have "post-production" steps that we want to include on our workflow AFTER the created asset is going to be made available to end-users via the Library. These are steps like social promotion, checking on analytics, etc.
8 months ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 0 Future consideration

Assign Multiple Owners to a Step

No description provided
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Delegate Work

We'd like the ability to delegate all or some of someone's work to another user in the case that they go out on leave, leave the organization, etc.
8 months ago in Content Marketing / Miscellaneous / Settings + Configuration 0 Future consideration

Color Code Tasks

I would like the ability to assign a color to a task, similar to campaigns. This would significantly help improve calendar views and help act as another filtering option.
8 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration