Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1651 of 1651

Link Intake brief with Workflow automatically

Automatically link Intake Brief with the workflow as a rule so that the users do not need to pick one from the dropdown themselves when TASK is created.
10 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Make Experiment Collaboration available as a stand alone solution

Consider offering Experiment Collaboration on its own without requiring an Experimentation or CMP product license.
10 months ago in Experiment Collaboration and Management / Experiment Collaboration 0

Show details like schedule or selected target group on preview graph of marketing automation

In the MA preview you can see the graph. But when you have an Advanced node as start node, you must click into the editor of the automation to read, when the automation is scheduled to run. This information and probably also other details of other...
almost 3 years ago in Campaign 0 Future consideration

Set Asset Expiration Date from Task

I'd love to be able to add the asset expiration date at the same time that I do the rest of my asset tagging, on the task. Sending the asset to the Library and then navigating there to set the date takes longer than it should and is clunky.
over 1 year ago in Content Marketing / DAM/Library 0 Investigating

Enable Text Compression on the Pages

Opti configured commerce needs to enable text compression in the pages. It will improve the performance and improve the digital marketing scores.
4 months ago in Configured Commerce / Technical 5 Investigating

Abandoned Cart Reminders

Like the B2B product, can we get the ability to send abandoned cart email reminders to customers
4 months ago in Commerce Analytics 0

Warn of visitor group usage before deletion

Please add a warning before the deltion of a visitor group so that our content managers don't delete a group that is in use. Actually, the UI should show a overview of where each vistor group is used.
about 1 year ago in Content Management / Personalization 0 Future consideration

enable optimizely node sdk to work behind proxy

If sdk is meant to be initialised in air tight environment and you are meant to use proxy for security and audit reasons, then its impossible to do so with createInstance method from neither react nor node SDKs. Datafile wont be fetched, App will ...
about 1 year ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Add "create copy" option to field functions

By having the option to create a copy of given field functions via a dedicated button, the risk of adding syntax errors when manually copy/paste exiting field functions gets reduced.
over 3 years ago in Campaign 0 Future consideration

Update the "Device" audience condition to either work with iPads or accurately reflect that iPads cannot be targeted using the "Device" audience condition.

Issue As an experiment engineer, I constantly need to explain that even though Optimizely offers an out-of-the-box solution to create audience conditions that would either include or exclude iPads in experiments, creating an audience condition usi...
11 months ago in Web Experimentation / Targeting 1 Future consideration