Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Clear all notifications redundancy

It is way too easy to accidentally clear all notifications in the notifications panel. Can you add a second step asking if the user really wants to remove all notifications?
30 days ago in Content Marketing / Notifications 0

Add "Enforce Password History" on Website and Console Security Settings

Add "Enforce Password History" on Website and Console Security Settings How it works: When you set this option, the system stores a certain number of your past passwords, and when you try to set a new password that matches one of those stored, it...
about 1 month ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Use more secure ciphers by default

When performing a security check for a DXP site on internet.nl the result is that "Your web server does not prefer 'Good' over 'Sufficient' over 'Phase out' ciphers" and "Your web server supports one or more ciphers that have a phase out status, b...
about 1 month ago in DXP Cloud Platform / Infrastructure mgmt. 0 Planned

Alert author when moving page results in duplicate url

When creating child pages and moving them to be the same level as the parent results in duplicate url, alert the author that moving will result in a duplicate url and require the author to make a change. Steps to recreate: create a parent page tit...
about 1 month ago in Content Management / Editing 0

Option to Preventing Users from Adding More to Cart Than Available for Discontinued Items

We would like to implement a restriction to prevent users from adding more items to their cart than the available stock for discontinued items. Specifically, when an item is discontinued, users should not be able to add more units than are availab...
about 1 month ago in Configured Commerce / Orders & Payment 1 Gathering interest

Ability to save a template as a favourite

When building an optimization variation, Change HTML content is no longer a primary option within the Create Change menu. This is the primary template I use and I now have to do a lot of extra clicking as each time I have to select it from Browse ...
about 1 month ago in Web Experimentation / Developer Experience 0

Better client/UI for viewing and amending HTML

Currently amended or inserted HTML is displayed in a narrow strip to the left of a page which makes it hard to amend and debug. It would be better if the HTML could be viewed in a wider window and if the HTML was formatted nicely so that it was ea...
about 1 month ago in Web Experimentation / Developer Experience 0

Custom Report - Pagination issue

If a custom report contains multiple pages and the user is on one of the last pages, reducing the columns or filters may result in only one page of data being generated. In such cases, the user remains on a subsequent page with no data. The expect...
about 1 month ago in Data Platform App 0

Reply by email attachments

You can reply to a comment via email, but when you include an attachment, it does not get added to the comment in Optimizely.
about 1 month ago in Content Marketing / Notifications 0

Make the breadcrumb in the catalog clickable

A client suggested that making the breadcrumb in the commerce catalog clickable would help navigate the catalog. I would agree, it would mean that you don't need to keep the treeview open.
about 1 month ago in Customized Commerce / Catalogs 1