Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Customized Commerce

Showing 56 of 1004

Wishlist Function for Commerce Cloud

No description provided
over 1 year ago in Customized Commerce / Catalogs 0 Gathering interest

Ability to add order notes in the cart detail page

It would be helpful if the Customer Agents could add additional notes at the cart level when they are building a customer's cart. This would need to be saved in the PO.
about 2 years ago in Customized Commerce / Customer Services 1 Already exists

All modules should be fully integrated with each other and available via a single admin interface and login.

As the titles says, ALL episerver logins should be resolved to a single login and single management interface, as well as all modules being fully integrated with each other. Also: In your feedback portal, here, add the general "Episerver" title as...
over 2 years ago in Customized Commerce / Roles and Security 0 Planned

Adding search capabilities for the Parent Organization field.

We have more than 150.000 organization records in the database. We like to have the same user experience as the old Commerce Manager view, with a modal window to search for organizations.
10 days ago in Customized Commerce / Customer Services 0

Rewrite CustomerContext to a service with interface

I would be happy to see the CustomerContext class turned into a class with an interface, and no usage of the CustomerContext.Current singleton. This way it can be overwritten or intercepted for customization. In the same way, the logic of Mediacha...
about 1 month ago in Customized Commerce / Customer Services 0

Provide write API to update all of the PIM fields

Please provide a write API for PIM. As we transition to Optimizely Episerver, all of our PRODUCT data will remain in the legacy system (for several months). We need a clean way to keep Opti up to date during this time. We will likely implement Inf...
about 1 month ago in Customized Commerce 0

Sales Manager role needs to easily see RFQ's that are pending for their team

The sales manager role has the potential to be an awesome feature. The problem is currently the sales manager has to toggle between customer accounts. A real world example. We have a sales director. She has one global account manager that reports ...
about 2 months ago in Customized Commerce / Customer Services 0

Budget Management Updating

Several of our customers have a minimum spend that they are contractually obligated to meet each month. Budget Management should allow alerting of the Administrator if the buyer is not on track to meet the monthly spend. The buyers at many of our ...
about 2 months ago in Customized Commerce / Customer Services 1 Gathering interest

Unhide parts at the customer level

It is very easy to universally hide products in Opti Commerce. To unhide products for specific customers is painfully slow. I have over 160,000 parts. 50,000 of which are only for specific customers. Unhiding these parts is going to take me forever.
2 months ago in Customized Commerce / Technical 0 Gathering interest

Order line minimums; Order minimums

Some of our customers are required to meet a dollar minimum per line and per order. This is common in our industry. Some of our competitors have a $15/line min and a $100/order min. In the case where only 1 line is purchased, the order min takes p...
2 months ago in Customized Commerce / Technical 0 Gathering interest