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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Campaign

Showing 29

The use of ICS Files as invitation links within Emails, when the file upload of campaign is used.

When uploading an image to the attachment section of Campaign, it is possible, to get the URL of the image on Campaign's server.When uploading a file like ics or pdf to the attachment section of Campaign, it is not possible, to get the URL of the ...
over 3 years ago in Campaign 0 Future consideration

2FA for login to Optimizely Campaign

As a User I would like to enable two-factor authentication for login to Optimizely Campaign to increase account security.
almost 4 years ago in Campaign 0 Future consideration

Optionally skip specific days of week in automations

When configuring the wait node in Marketing Automations, I want to be able to specify which days I want to skip sending messages. Example: After selecting Saturday and Sunday, the wait node will not trigger messages to be sent on weekends and will...
almost 4 years ago in Campaign 0 Future consideration

webhook for "message received" event

Why do we need to receive a webhook once a message is "received"? With a "received" webhook we would be notified as soon as a message was accepted by the receiving mail server. Our business processes are mainly interested if a message could be del...
almost 4 years ago in Campaign 1 Future consideration

Add "create copy" option to field functions

By having the option to create a copy of given field functions via a dedicated button, the risk of adding syntax errors when manually copy/paste exiting field functions gets reduced.
almost 4 years ago in Campaign 0 Future consideration

Add notes to campaigns

As a campaign managerI want to be able to add notes at any item of the campaign I am planning and editingSo that I can describe the purpose of the configuration or give context to other editors to reduce the risk of misunderstandings and thus mis-...
almost 6 years ago in Campaign 0 Future consideration

DAM integration for Campaign

As an campaign editor, I want to use my current digital asset management tool to manage the image content in the campaign editing process. Therefore Campaign should allow integration with DAM solutions (e.g. Canto, Fotoware, Brandfolder etc.).
over 6 years ago in Campaign 0 Future consideration

Create mailing directly in Marketing Automation editor

As a Marketer I want to be able to create a message/mailing directly in the Marketing Automation editor so that I have similar UX workflow as in Smart Campaigns. This would comply much better the actual workflow a user has when creating an Automat...
almost 7 years ago in Campaign 0 Future consideration

Create target groups directly in Marketing Automation editor

As a Marketer I want to be able to create a target group directly in the Marketing Automation editor so that I have similar UX workflow as in Smart Campaigns. This would comply much better the actual workflow a user has when creating an Automation.
almost 7 years ago in Campaign 0 Future consideration