Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Campaign

Showing 40 of 1568

Allow unsubscribe of selected recipient in recipient overview

Currently it is possible to unsubscribe multiple recipients via the cleanup feature. But it should be possible to do that for a single recipient in the overview directly.
over 1 year ago in Campaign 0 Future consideration

The use of ICS Files as invitation links within Emails, when the file upload of campaign is used.

When uploading an image to the attachment section of Campaign, it is possible, to get the URL of the image on Campaign's server.When uploading a file like ics or pdf to the attachment section of Campaign, it is not possible, to get the URL of the ...
about 3 years ago in Campaign 0 Future consideration

Create target groups directly in Marketing Automation editor

As a Marketer I want to be able to create a target group directly in the Marketing Automation editor so that I have similar UX workflow as in Smart Campaigns. This would comply much better the actual workflow a user has when creating an Automation.
about 6 years ago in Campaign 0 Future consideration

Counter for Subject Line

we would like to have a counter for our subject line. when the subject line exceeds 50 letters/signs there should be a red warning, similiar to the one of the paragraphs. there should also be the possibility to automatically shorten the subject li...
10 months ago in Campaign 0 Future consideration

Version Control for transactional mailings

As a product owner I need to control, verify and possibly revert changes to mailings in my business operations workflows. This should include: when a change was made and by which user, with a comment option to include internal ticket references et...
over 1 year ago in Campaign 0 Future consideration

webhook for automated opens

As a marketeer I want to receive a webhok for automated opens, because I want to analyse the follwoing: Why don't I receive any opens from this recipients? Is it realy an inactive reader? How is the share of users having some sort of privacy prote...
over 1 year ago in Campaign 0 Future consideration

Optionally skip specific days of week in automations

When configuring the wait node in Marketing Automations, I want to be able to specify which days I want to skip sending messages. Example: After selecting Saturday and Sunday, the wait node will not trigger messages to be sent on weekends and will...
about 3 years ago in Campaign 0 Future consideration

Clickmap / Heatmap for Email

If we had the ability to see a map of where people clicked on an email as a visual, it would enable faster decision-making about campaign efficiency and strategy: Number of clicks % of clicks
19 days ago in Campaign 0

Send time optimization in camapaign

Hi, the sent time optimization (STO) feature would be very useful for us to sendout campaigns.This feature should work in this way: it should keep trace of the time at which users usually open the emails and automatically send the email at this sp...
4 months ago in Campaign 0

All related assets updated at same time

If you have more than one task rolling up to a campaign, once you update one task under "related" they should all automatically update. Right now, you have to go into each task to add all "related" tasks which seems inefficient.
5 months ago in Campaign 0