Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1730

Add to Library Before Task is Complete

We often have "post-production" steps that we want to include on our workflow AFTER the created asset is going to be made available to end-users via the Library. These are steps like social promotion, checking on analytics, etc.
about 1 year ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 0 Future consideration

Replace User with New User

A member of our team has left the business. It would be good if we could replace that User profile in the CMP with a new user who is replacing that role, rather than manually changing every step in all the workflows that relate to that User.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

File extensions for CMP image urls

Currently, the file extension implementation in the CMP seems inconsistently implemented. The urls generated by the CMP do not contain a file extension. https://images4.cmp.optimizely.com/assets/image001-12808-.png/Zz1jYzM4MmY1NjEzZDAxMWVmOTMzODZl...
2 months ago in Content Marketing / DAM/Library 0

Context specific UI descriptors

To make content types appear and behave differently, you can use UI Descriptors to describe appearance and behavior of a content type, such as setting the icon used to display items of the type. I need this functionality to be extended with contex...
almost 2 years ago in Content Management / Editing 0

Edit and delete custom fields

Allow admins to edit or delete custom fields.
over 1 year ago in Data Platform App 1

Add External URL as Asset to DAM

We'd like to be able to take the external URL content that we work on in Tasks and add it to the library to then be used in our sales portals. For example, sometimes I want to include a website that we have a partnership with but don't build ourse...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Deactivate values within a field

When creating new values within a field (i.e when taxonomy is updated) we do not want users to be able to select the old values any more. However, we want the old values to be searchable and filtered to see i.e. historical campaigns with 'old' val...
6 months ago in Content Marketing / Miscellaneous 0

Database Audit Logs for Compliance

Could you please consider to add a new section with in the PaaS Portal (preferably under the "Troubleshoot" section) that can be used to view the DB access logs, that contains details such as, Who access the DB and when ? and What actions are carr...
over 3 years ago in DXP Cloud Platform / Data management 4 Future consideration

SIMPLE ADDRESS: Automaticaly create 301 redirect from CMS hierarchy URL to SIMPLIFIED

There is already a configuration to make the SIMPLE ADDRESS the page object reference for the CMS (links, nav, sitemap, optigraph). What is missing is the final step: When a user creates a SIMPLE ADDRESS entry, the original URL is still available ...
8 months ago in Content Management / Content Manager 0

Exclude outliers for selected metrics

Currently Optimizely allows excluding outliers only for ravenue. We would like to enable it for other metrics e.g Add to Bag.
over 2 years ago in Experimentation Analytics 1