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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 483 of 1747

Along with "Move", allow Collaborators to duplicate assets (Copy To).

Please add a "Copy To" feature in the DAM for Collaborators (duplicate asset in new location). Copy To should work similarly to the existing "Move" functionality for Library assets (but make a new copy). Sometimes lines of business need their own ...
9 months ago in Content Marketing / DAM/Library 0

AI Facial Recognition & Tagging

It would be beneficial to have AI Facial Recognition & Tagging in the DAM. This would allow us to quickly find assets - i.e. Executive Team - within the platform.(Similar to how your photo app will organise photos in folders based on facial re...
9 months ago in Content Marketing / DAM/Library 0 Future consideration

Object Override missing help text and documentation

The Object Override feature for Roles does not have help text to describe it's purpose nor any documentation on the Support site either. As this feature is meant to be a 'Super Admin' feature, there should be clear information on the use case and ...

Update file names in public link

We share assets via public links. We found that while we can update the file name in the Welcome library, the file name is not updated and we have had stakeholders confused at the file they are downloading because the name does not match what they...
9 months ago in Content Marketing / DAM/Library 0

Track changes on briefs

Brief templates should have a tracked changes/review feature on the toolbar.

Allow tasks (without a campaign) be visible or editable to a team or org

Currently if a task is part of campaign then it is visible to our entire org. Admin config setting allows Campaigns and tasks under it to be VIEW only or Editable to entire org or a team. Similar functionality is requested for tasks which are not ...

Connect dam as a remote server on a mac/pc

In finder/explorer on a mac/pc you can view remote files on things like dropbox and onedrive. It would be amazing if we could see all our DAM files locally on a computer, even if you click on the file and it would just open in a browser, that woul...
10 months ago in Content Marketing / Integrations 0

Allow user to replace image from desktop in Library Templates

Currently, if a placeholder image is added to a Library graphic template, the user that selects that template only has the option of choosing files from the library to swap out the placeholder block. They should be able to upload a file to fill a ...
10 months ago in Content Marketing / DAM/Library 0

Create an out-of-the-box Asset Expiry Date Field that can be inherited into the library as the expiration date on the asset

We want to be able to automatically assign asset expiration dates to Library assets as part of the fields on a task. Today, after a task in completed and published to the library, we have to manually go back into that asset and assign an expiratio...
10 months ago in Content Marketing / DAM/Library 2 Future consideration

Event API

support any API for Events needed. Why isn't it
10 months ago in Content Marketing / Integrations 0