Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Management

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Add logging to Content Delivery API

The response from a call to the API returns the following response {"error":{"code":"InternalServerError","message":"The server encountered an internal error or misconfiguration","target":null,"details":[]}} It would be nice if the error was logge...
over 3 years ago in Content Management / APIs 0

Copy link text button in link dialogue

I often link to other articles by writing the link text, selecting the text, copying the URL I want to link to, and then pasting the URL into the link dialogue. At this point, I have to add the link title, and most of the time I want to use part o...
over 3 years ago in Content Management / Editing 0

Promotion Rank Not Working As Expected

We are seeing that the tooltip associated with rank is misleading. The tooltip says "...for an order the one with the lowest rank will be used." This is not lining up with functionality on the site. With Multiple Promotions turned OFF, the user is...
about 1 year ago in Content Management 0

Take "Showing block status on content area" in from labs

For editors that do not work with On page editing this really helps getting status overview of the blocks on a page. You have no idea if the blocks are in a good state (i.e. published)
over 2 years ago in Content Management / Content Manager 0

Add Nullable context attributes to EPiServer

With the nullable attribute features in .NET 5+, being able to know & account for if the given property is null, or if a validation method will indicate if a property is null, would be greatly beneficial for ensuring code written utilizing any...
about 1 year ago in Content Management / Technical 0

Open documents in Microsoft Apps

Possibility to open PPT and Word documents added to the content tab not in the browser version of the application, but in the Microsoft application directly on the computer. Making edits and adding comments would be much easier.
about 1 year ago in Content Management / Editing 0

Provide clarity if a block exists in the language version an editor is working in

We have recently changed to version Optimizely 12.13.1. When creating a new language version of a page using "Duplicate content" it is not clear any longer if a block used on the page (e.g. in the Teaser field) exists in the new language version o...
about 1 year ago in Content Management / Editing 0

Make the icons for table editing clearer

The icons appearing when editing a table (i.e. icons for e.g. adding/deletíng a row or column) in Optimizely 12.13.1 are not as clear as in Optimizely 11. I think it might be due to a thicker line width that makes the icons less sharp. Suggest the...
over 1 year ago in Content Management / Editing 0

Make the popup window for special characters larger

With our recent upgrade to Optimizely 12.13.1, I now need to scroll in the popup window to find my commonly used special characters. Suggest a wider/higher popup window to make more special characters visible directly when the popup window is opened.
over 1 year ago in Content Management / Editing 0

Prevent deletion of linked images/assets from Welcome/DAM

If a Welcome/DAM image, document or other asset is linked to from a webpage or block, then prevent any user including Admins from being able to delete that image/asset. If a user attempts to delete a asset from Welcome/DAM and that asset is being ...
over 1 year ago in Content Management / Asset Management 0