Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Error in OOTB P21:07 - Order History Step 2 SQL

I've noticed an error in the OOTB sql script for the Order History - Order Detail job step. Navigate to the following link and review the WHERE clause. The final statement has oh.date_last_modified twice and I believe one of these should be ol.dat...
over 2 years ago in Configured Commerce / Orders & Payment 0 Investigating

Ability of configuring additional wait time between each job steps

Currently there is no provision in OOTB "SXe 07: Order History" sync-up job to let the job finish its first step( i.e. "Order Header") completely at database level before processing the next step( i.e. "Order Lines"). As we observed that OOTB job ...
over 2 years ago in Configured Commerce / Integration 0

Sales Represtative not able to set default customer and is required to select bill to and ship to address on every log in.

When using the sales representative functionality they are no longer able to attach their user record to customers nor are they able to utilize the default customer functionality on the user record. Since our sales reps have hundreds of customers ...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Allow for custom 404 page for missing user file paths

We are already using the OOTB 'Page not found' page. This works for root level pages. However, when trying to access a missing document located in a subdirectory, the resulting page is a standard, unstyled 404 page instead of the customized Spire ...
almost 3 years ago in Configured Commerce / CMS, Spire & Mobius / Technical 1 Gathering interest

We would like to include video and image data to the standard sitemap, following Google recommendations

We would like to include video and image data to the standard sitemap, following Google recommendations: https://developers.google.com/search/docs/advanced/sitemaps/video-sitemaps https://developers.google.com/search/docs/advanced/sitemaps/image-s...
almost 3 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Quotes- Ability to Edit and have a LOT of notes

As a customer I'd like the ability to Edit a quote without having to start from scratch. I'd also like to be able to have a space for a LOT of NOTES within the quote. Our sales people work with customers daily and we'd put thru about 10% of our to...
almost 3 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Search fields only available on productnumber (ngram, autocomplete)

Often we need to utilize an ERP unique identifier as the partNumber in Opti, but that's not necessarily the one used by end customers for searching for products. The search features built into the platform, such as ngram and autocomplete, are agai...
almost 3 years ago in Configured Commerce / Catalog & Assets 2 Already exists

Remove SwitchingLanguage query parameter

We had many requests from our clients to remove the SwitchingLanguage=true parameter in the URL when using the language selector.
almost 3 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Cloud Hosted, Customer Accessible Mirror of Production Database

I'd like for Optimizely to host a read-only mirror database of production data that customers and implementation partners could have access to. This would provide instantaneous access to all production data which could be excellent for debugging, ...
almost 3 years ago in Configured Commerce / Self-Service / Technical 0 Investigating

Feature Flagging

We would like the ability to release features at will, using a release toggle feature.
almost 3 years ago in Configured Commerce / Technical 1 Planned