Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DXP ability to amend app service access restrictions

To restrict environments by IP requires implementing something via code: https://docs.developers.optimizely.com/digital-experience-platform/docs/restricting-environment-access This is cumbersome, especially for IP ranges. In addition it's not poss...
4 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Execute Manually run Scheduled Jobs on the Scheduled Job Server

When a scheduled job is executed on a schedule it is executed on the special Scheduler server instance. When a scheduled job is executed by running it Manually it appears it executes on one of the front end servers. This feedback request is to sug...
4 months ago in DXP Cloud Platform / Traffic management 0 Future consideration

Manage app settings/secrets with API

As a developer, I want to automate the creation/update of appsettings/secrets in the DXP portal during deployment. So that I'm sure there are no mistakes introduced. We typically deploy our code with a pipeline in Azure DevOps. It would be nice...
5 months ago in DXP Cloud Platform / Code deployment 0 Future consideration

Add rule type property to decision object

While the decision object allows you to see which rule delivered a feature, it does not specify whether this rule is an A/B Test, Targeted Delivery, etc. Customer naming conventions could theoretically provide this kind of context, but we've recei...
5 months ago in Feature Experimentation / APIs / Experiment Authoring / Feature Flagging Workflows / SDKs & Agent 0 Future consideration

API for DXP environment restart

Currently you can restart an environment only manually from Optimizely paasportal.We would need an API for restarting environments, which would be a more modern way of doing things and it would allow a better automation for managing environments.
5 months ago in DXP Cloud Platform 0 Future consideration

Ability to smoke-test other sites during deploy (slot domains)

As a CMS developer and QA specialist we want to be able to smoke-test multiple sites so that we can detect potential issues on all our sites during deployment with DXP Cloud Platform to our multi-site CMS platform. When we deploy to PREP/PROD we g...
6 months ago in DXP Cloud Platform / Code deployment 0 Future consideration

Field Groups missing functionalty

Hello - recently you introduced the idea of field groups. Conceptually I like this feature. BUT, it is currently only available to add to an asset. With all the field inheritance, it would be really great if I could add a group of fields on a task...
6 months ago in Content Marketing / Tasks, Campaigns, and Events 2 Future consideration

Access to container / docker logs

As a developer, I want to access and download container/docker logs from PaaS portal and my environments, just as I can download application logs. This will help me find useful information when a container crashes or fails to start. See attached d...
6 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Support or Access to Create Stored Log Queries on Preproduction and Production Environments

As a performance engineer, I need either support or access to create Stored Log Queries on our preproduction and production environments. Currently, we have minimal functionality and rights to create these queries in our staging application insigh...
6 months ago in DXP Cloud Platform / Performance reporting 0 Future consideration

Sort/Filter Comments in Proofing & Versioning

The ability to sort and filter comments by page in the proofing and versioning, rather than having comments listed chronologically would be great.
6 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration