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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Experimentation Analytics

Showing 35 of 1561

Have the stats page reflect when outlier smoothing will go in effect, through a warning message

Customer: one of our experimenters paused an experiment after 80 minutes when noticing the negative impact on Average Order Value. This was caused by some outliers. When does Optimizely starts applying the outlier smoothing? Maybe some copy around...
about 1 year ago in Experimentation Analytics / Results Page 0

Combining two click event into one conversion metric.

Sharing on behalf of a customer (William Bauer of Bell Media) The customer asked to add a Feature that will combine two or more click events to trigger one metric conversion. For example, on a webpage, there might be Right/Left arrows that would c...
about 1 year ago in Experimentation Analytics / Other 1 Future consideration

Results Page results statistically significant even when segmenting results

Currently, when segmenting the results in the Results Page UI, for Web or Full Stack, a pop-up explains that segmented results should not be used for decisions but only for data exploration. As explained in the documentation, statistical significa...
over 1 year ago in Experimentation Analytics 0 Future consideration

Add impressions usage info to experiment result dashboard

As an 'experimenter' and Optimizely admin within my organisation, I'd like to have a clear snapshot of used impressions when checking a progress of my experiment. At the moment I can only see bucketed visitors which in the context of my industry (...
over 1 year ago in Experimentation Analytics / Results Page 0 Investigating

Have the "i" icon of confidence interval reflect the stat sig percentage

This ticket is on behalf of the Adevinta/eBay/mobile.de team. They are interested in a bit more clarity around confidence interval, as they work with a large team of individuals, and a large number of projects. What they are looking for is that th...
over 1 year ago in Experimentation Analytics / Results Page 0

Templated Metrics - No more manually adding same metrics each test

We use the same metrics in every test. (with a handful of unique ones) It takes my team 10 min every test creation to search through the 75+ metrics/events/pages to select the 10 we always use. It would be nice to select the default option and hav...
over 1 year ago in Experimentation Analytics / Other 2 Planned

Add option to modify the Timezone in the Results Page

Results Page allows to view results for a specific date range, by entering start date and end date. It also shows the current timezone (for example GMT +01 00). It would be good if we could change the timezone from there, so teams in different tim...
over 1 year ago in Experimentation Analytics 1 Investigating

Change timezones in results

According to documentation, local time is used, but this is tricky when comparing results among our colleagues based in different locations (Australia, India, Europe, US). This is not something we do very often, but would be really handy to have, ...
over 1 year ago in Experimentation Analytics / Results Page 0 Investigating

Allow Calculated Metrics

Customers would like to be able to build their own metrics by mixing Optimizely events already present in the platform. A key example is funnel metrics: Conversions of step 2 / Conversions of step 1 as opposed to conversions of step 1 / number of ...
over 1 year ago in Experimentation Analytics / Metrics Setup 2 Planned

Mobile Responsive Results

No description provided
over 1 year ago in Experimentation Analytics / Results Page 2 Future consideration