Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Campaign

Showing 35

Version Control for transactional mailings

As a product owner I need to control, verify and possibly revert changes to mailings in my business operations workflows. This should include: when a change was made and by which user, with a comment option to include internal ticket references et...
about 2 years ago in Campaign 0 Future consideration

See recipient status at a glance

As a marketeer I want to quickly see the recipient's status, eg in my recipient list view, so I know if they can be addressed or not and why. I'd like to know if they are: unsubscribed for that specific list blocked outbounced ready to be addresse...
about 2 years ago in Campaign 1 Future consideration

webhook for automated opens

As a marketeer I want to receive a webhok for automated opens, because I want to analyse the follwoing: Why don't I receive any opens from this recipients? Is it realy an inactive reader? How is the share of users having some sort of privacy prote...
about 2 years ago in Campaign 0 Future consideration

Allow unsubscribe of selected recipient in recipient overview

Currently it is possible to unsubscribe multiple recipients via the cleanup feature. But it should be possible to do that for a single recipient in the overview directly.
about 2 years ago in Campaign 0 Planned

set open tracking pixel position for all new mailings

As a marketeer I want to define the default open pixel position at the top of the mailing. After setting that value, all my new mailings should have this setting.
over 2 years ago in Campaign 2 Planned

Version control in the message edit view

As a campaign user, I would like to be able to redo/undo the changes in message edit view
over 2 years ago in Campaign 0 Future consideration

Restore deleted mailings and mailing templates

As a campaign user, I would like to be able to restore deleted mailings and mailing templates without contacting support
over 2 years ago in Campaign 0 Future consideration

Add note widget to the start page dashboard

As a user, I would like to be able to use a note widget to leave a note in campaign for internal communication
over 2 years ago in Campaign 0 Future consideration

Automation wait node: support waiting for a recipient-specific date with executing next step in automation

The Marketing Automation has the possibility to wait a certain time with executing the next step. Currently it allows waiting X hours up to X months at a specific timestamp. The value for the customer would increase if the date and time the automa...
over 2 years ago in Campaign 0 Future consideration

Add calendar widget to the start page dashboard

As a User I would like to see my scheduled and recent campaigns in a monthly calender widget with some basic data shown at a glance.
over 2 years ago in Campaign 0 Future consideration