Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Google API Key (Security) - Allow separate Backend/Frontend keys to prevent API Hijacking

The Google API security best practices is to set HTTP referer application restrictions the for Maps Javascript API and Distance API. However, they recommend the IP address restriction for Geocoding, Places, and Geolocation API's. See https://devel...
about 3 years ago in Configured Commerce / Technical 2 Planned

Add to Order History within Console

If you navigate to Order History in the console and click the "i" button, you can see information tied to the order. It would be nice if you can see first name, last name and email address of who placed that order. Our inside staff has to follow u...
about 3 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Manage/assign product badging by website

We want to be able to assign badges by website. Example of use Website1 has product A on promotion -10%, but it's not on promotion on Website2. We want to display the badge only on Website1.
7 months ago in Configured Commerce / Marketing & Promotions 1 Investigating

Two-Factor Authentication (2FA) for Configured Commerce

Please add two factor authentication capabilities for Configured Commerce. (I know that there is another request like this, but for Customized Commerce https://feedback.optimizely.com/ideas/COM-I-118)
9 months ago in Configured Commerce / Users, Permissions & Security 3 Gathering interest

Add Url Segment to Locations

Entries in the admin that generates a page all have a URL Segment to configure except Locations. Products generates /Product/{url-segment} Categories generates /Catalog/{url-segment} Brands generates /Brands/{url-segment} But Locations don't have ...
about 1 year ago in Configured Commerce / Misc. 1 Gathering interest

Reject an Order

If a Buyer1 places an order, it kicks off to the Approver to approve the order. What if the Approver wants to reject the order for some reason? There needs to be a way to reject and add comments.
almost 4 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Cookie Policy + Compliance in Configured Commerce

As privacy policy standards continue to evolve and become increasingly complex in different countries, such as the General Data Protection Regulation (GDPR) for EU countries, as well as various state-specific regulations within the United States (...
over 1 year ago in Configured Commerce / Users, Permissions & Security 4 Planned

Ability to Customize Promo Code Errors

It would be amazing if we (the Opti customer) can customize the promo code error message. Currently if a customer is outside of the promo parameters (i.e. over the total $ amount), the website says Invalid Promo Code. It isn't invalid, it just doe...
about 2 years ago in Configured Commerce / Marketing & Promotions 3 Gathering interest

iFrame and Punchout integration

Our punchout customers are requiring us to keep our punchout catalog in a frame within their procurements systems. We have been told that Optimizely does not support this functionality as it causes conflict with their authentication API. We ask th...
almost 3 years ago in Configured Commerce / Integration 0

Support slash in UrlPath translations

We have a need to identify language in URLs. This resembles adding /fr to the URL path of our french pages in the URL Segment of the French homepage and the UrlRoot (i.e Catalog_UrlRoot = fr/catalogue, Product_UrlRoot = fr/produit, Brand_UrlRoot =...
2 months ago in Configured Commerce / Localization / Technical 2 Gathering interest