Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1838

Promotion usage report

At the moment there is no way to get a list of orders that used a promotion. It would be very helpful to get a report that showed what was ordered and how much was spent to analyse the effectiveness of a promotion code.
about 3 years ago in Customized Commerce 0 Gathering interest

Sort fractional attribute values

Currently, if attribute value contains fractional values like 1/8, 3/8 or 1 then system does not sort them accordingly. There must be some mechanism built in to allow this functionality for better user/customer experience. There is an option in th...
about 3 years ago in Configured Commerce / Catalog & Assets 1 Planned

Ranking works when searching, but not when starting by navigating

When searching for products from the search bar, the internal ranking results work as expected. In our case we prioritize stock and frequently bought items. The problem is if a customer starts by navigating through the hierarchy, the ranking is no...
about 3 years ago in Search & Navigation 2

Copy Existing Widgets

It would be very helpful to have the ability to copy a widget that has already been created. For example, if I were to add a Spacer widget to a page and format it to 75px. I'd love the ability to right click and copy/duplicate that widget to re-us...
about 3 years ago in Content Management / Content Manager 0

Google Analytics 4 Implementation

Google is currently running Universal Analytics and GA4 at the same time, but there is a push from Google to set-up new sites on GA4, and there is no guarantee the Universal Analytics will be available once the official switch to GA4 happens. Woul...
about 3 years ago in Configured Commerce 2 Planned

SQL Long term backup

We would like for Optimizely to consider long-term backups. The feature is there in Azure SQL, which is to enable Azure SQL LTR policy.
about 3 years ago in DXP Cloud Platform / Data management 0 Future consideration

Set Seed of Experiment Allocation

It would be helpful to set the seed of traffic allocation so that you know the same user (same user ID) would be in the same variation on both experiments. Essentially the distribution of V1 vs V2 would be the same numbers (between 0-10000) in bot...
about 3 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Ability to notify user about quantity change due to rounding rule on cart page

Currently on store front there is no provision to notify user when quantity of a product gets updated on cart page for which rounding rule is set as "Multiple". It just auto converts the quantity to multiple of "Multiple sales qty" set on the pro...
over 3 years ago in Configured Commerce / Misc. 1 Gathering interest

Add page to commerce content area

There is no way to add cms page to commerce content area without installing an addon. This should be available as part of the product,.
over 3 years ago in Customized Commerce / Catalogs 0 Planned

Warehouse specific Payment Gateway Profile

As an admin user I want to able to store warehouse specific Payment Gateway credentials so that I can pass different Payment gateway credentials based on Warehouse. Instead of global Payment Gateway settings, it is configurable at Warehouse level....
over 3 years ago in Configured Commerce / Integration 1 Gathering interest