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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


All feedback

Showing 1661 of 1661

External Review Gadget

Please allow more than one email address for the external review. Sometimes more than one person needs to review a content change.
almost 3 years ago in Product Recommendations / Technical 1 Will not implement

Update EpiCloud PowerShell module to support disabling keep-alive

We are attempting to use the EpiCloud PowerShell module to automate deployments of our Optimizely solution into the Optimizely DXP. Unfortunately, when we run the command to initiate the deployment, then it fails because HTTP keep-alive failed. Th...
almost 3 years ago in DXP Cloud Platform / Code deployment 0 Future consideration


Would like to request a Facebook Leads integration. When a customer enters contacts details in a Facebook lead ad, their information would be sent straight to Zaius to trigger automations like applying tags, sending email campaigns, and more. We c...
almost 3 years ago in Data Platform App 0


Need a TikTok audience integration like what Zaius has as Facebook and Google. API Docs -
almost 3 years ago in Data Platform App 0

Spell Checker

One major request - to have a spell checker. Hard to believe there is not one in place already. Can you tell me please if this is coming?
almost 3 years ago in Data Platform App 0

Data Science/Insights

The gems report is not very useful at this point as it tells me items that have sold once are considered gems. We have a huge catalog over 250,000 skus. So not all items get viewed a lot and if someone finds a random item and orders it, it becomes...
almost 3 years ago in Data Platform App 0


Would like to have a Added to List trigger for Zapier. There are several business cases to start a workflow outside of Zaius when someone subscribes to a list.
almost 3 years ago in Data Platform App 0


When I build a new campaign and click on segment to chose one, in the new view it is not possible to see the full name the segment. Most of my segments have the same name at the beginning and the difference shows at the end of the name. The old vi...
almost 3 years ago in Data Platform App 0

Moving emails

When a client gets started, they learn group structures as they go along. It would be great to have the ability to move emails to a group after they've been created to allow for account clean-up.
almost 3 years ago in Data Platform App 0 Already exists


When sending a preview email, it consistently takes 45 seconds from send until the job finishes.
almost 3 years ago in Data Platform App 0