Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1858 of 1858

Google Analytics 4 Implementation

Google is currently running Universal Analytics and GA4 at the same time, but there is a push from Google to set-up new sites on GA4, and there is no guarantee the Universal Analytics will be available once the official switch to GA4 happens. Woul...
over 3 years ago in Configured Commerce 2 Planned

SQL Long term backup

We would like for Optimizely to consider long-term backups. The feature is there in Azure SQL, which is to enable Azure SQL LTR policy.
over 3 years ago in DXP Cloud Platform / Data management 0 Future consideration

Please communicate confidence bands on the charts and add a stats reset notification

Whenever a stats reset takes place, it seems like the only way to spot it is a large decline in statistical significance which is not explicit enough and might lead to losing trust in the stats engine. Please add a functionality to communicate bot...
over 3 years ago in Experimentation Analytics 0

Set Seed of Experiment Allocation

It would be helpful to set the seed of traffic allocation so that you know the same user (same user ID) would be in the same variation on both experiments. Essentially the distribution of V1 vs V2 would be the same numbers (between 0-10000) in bot...
over 3 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Release annotations for Application Insights

Would it be possible to implement release annotations that are visible in Application Insights for paasportal/API deployments, similar to the one described in the article below https://docs.microsoft.com/en-us/azure/azure-monitor/app/annotations T...
over 3 years ago in DXP Cloud Platform / Code deployment 0 Future consideration

Update EpiCloud PowerShell module to support disabling keep-alive

We are attempting to use the EpiCloud PowerShell module to automate deployments of our Optimizely solution into the Optimizely DXP. Unfortunately, when we run the command to initiate the deployment, then it fails because HTTP keep-alive failed. Th...
over 3 years ago in DXP Cloud Platform / Code deployment 0 Future consideration

Ability to notify user about quantity change due to rounding rule on cart page

Currently on store front there is no provision to notify user when quantity of a product gets updated on cart page for which rounding rule is set as "Multiple". It just auto converts the quantity to multiple of "Multiple sales qty" set on the pro...
over 3 years ago in Configured Commerce / Misc. 1 Gathering interest

Support to edit link name in Insert/Edit link dialogue TinyMCE

Editor can only change the link title through the dialogue, however most of the editors would like to change the name instead as it is the actual content displaying to customers. there is no easy way to change the link name without going to source...
over 3 years ago in Content Management / Editing 0

Add page to commerce content area

There is no way to add cms page to commerce content area without installing an addon. This should be available as part of the product,.
over 3 years ago in Customized Commerce / Catalogs 0 Planned

Filter results by event tags

We often run into this: When evaluating experiments we need to segment users / events that occured under certain conditions. User attributes don't suffice as often the tags we are looking for change during a session. So we would like to be able to...
over 3 years ago in Experimentation Analytics 0 Planned