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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1858 of 1858

Promotion usage report

At the moment there is no way to get a list of orders that used a promotion. It would be very helpful to get a report that showed what was ordered and how much was spent to analyse the effectiveness of a promotion code.
over 3 years ago in Customized Commerce 0 Gathering interest

Next Gen Images

Ability to upload next gen images mainly for google purposes.
over 3 years ago in Content Management / Technical 3 Future consideration

Add experiment metadata (human readible experiment name, variation name, event name, etc) in E3

Add experiment metadata (start/finish date, etc) to E3. These can be accessed via our REST API but this would reduce the friction points of building dashboards using the E3 data.
over 3 years ago in Experimentation Analytics 0 Future consideration

Sort fractional attribute values

Currently, if attribute value contains fractional values like 1/8, 3/8 or 1 then system does not sort them accordingly. There must be some mechanism built in to allow this functionality for better user/customer experience. There is an option in th...
over 3 years ago in Configured Commerce / Catalog & Assets 1 Planned

Boost products while navigating through categories

Boosting product using search is a good feature and works perfectly fine. There should be some mechanism that should boost product while navigating through the categories. There should be a way where boost condition can be customized and boost the...
over 3 years ago in Configured Commerce / Catalog & Assets / Search 4 Gathering interest

Ranking works when searching, but not when starting by navigating

When searching for products from the search bar, the internal ranking results work as expected. In our case we prioritize stock and frequently bought items. The problem is if a customer starts by navigating through the hierarchy, the ranking is no...
over 3 years ago in Search & Navigation 2

Copy Existing Widgets

It would be very helpful to have the ability to copy a widget that has already been created. For example, if I were to add a Spacer widget to a page and format it to 75px. I'd love the ability to right click and copy/duplicate that widget to re-us...
over 3 years ago in Content Management / Content Manager 0

External Review Gadget

Please allow more than one email address for the external review. Sometimes more than one person needs to review a content change.
over 3 years ago in Product Recommendations / Technical 1 Will not implement

Dark mode theme

The CMS UI is mostly white, which can be straining on the eyes. I'm convinced that adding the option to switch to a dark themed interface would be greatly appreciated by a lot of users. The option could also be automatically configured based on br...
over 3 years ago in Content Management / Editing 4 Future consideration

Google Analytics 4 Implementation

Google is currently running Universal Analytics and GA4 at the same time, but there is a push from Google to set-up new sites on GA4, and there is no guarantee the Universal Analytics will be available once the official switch to GA4 happens. Woul...
over 3 years ago in Configured Commerce / Misc. 3 Planned