Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1856 of 1856

Being able to see experiment data before the last reset

This would give more transparency about the development of an experiment. Now the data is simply gone :(
about 3 years ago in Feature Experimentation 0 Future consideration

Support the use case of importing Quotes

Customers would like to import quotes into their ecommerce system.
about 3 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Deletion of products from catalogue needs a step/trash can for roll back

When deleting products form Commerce Cat there should be a trash can option or other way to see what has been deleted, and bing able to roll back/move back. Today if you delete a product it is gone and that's it.
about 3 years ago in Customized Commerce / Catalogs 0 Planned

Incorrect Link Status

We are reviewing our broken links and found that there were many links reported as broken but they appear to work fine without any issues. We also used Fiddler to ensure that the web codes are coming back as 200 and not the 403/404
about 3 years ago in DXP Cloud Platform / Code deployment 0 Will not implement

Add to Order History within Console

If you navigate to Order History in the console and click the "i" button, you can see information tied to the order. It would be nice if you can see first name, last name and email address of who placed that order. Our inside staff has to follow u...
about 3 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Job log export functionality

When a job fails in the production cloud environment, it is difficult to review all the log information. The investigator has to click the eyeball to view the entire log statement. Then when they back out, the have to locate the next log in the li...
about 3 years ago in Configured Commerce / Integration 0 Gathering interest

Filtering for conversions by whitelisted users

Conversions from whitelisted users are useful for debugging and QA. They can however be distorting results from live data - especially on low total conversion metrics. Optimizely could mark the events in the moment of processing and offer an easy ...
about 3 years ago in Feature Experimentation 0 Future consideration

Web page listing security bulletins for Optimizely products

We would like a single point of truth for identified security issues so that we can support our clients. Ideally this would include affected products/versions as well as suggested patches or remedies. Ideally this would include all Optimizely prod...
about 3 years ago in Content Management 0 Investigating

Exclude the hostnames in manage websites when using PaaS Portal to copy database and blobs between environments

For CMS customers that need to copy database and blobs using PaaS Portal, the environment-specific web hostnames (Admin > Config tab > Manage Websites) become overwritten. Therefore, users wishing to view content in the preproduction system ...
about 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 6 Future consideration

Delete Button in Blocks

We are missing the feature to delete the block where you are currently in in CMS. You have to find the parent block or page and then delete the child. But often those blocks are orphaned since the parent was deleted and the child block was created...
about 3 years ago in Customized Commerce / Technical 0 Gathering interest