Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1838

Show if the identifier is high or low confidence in the UI

Currently it is not possible to see in the UI if the confidence level of the identifier is low or high. Would be helpful to be able to check it from UI. Especially when coming into the product after the initial implementation, being able to double...
about 1 month ago in Data Platform App 0

Have the ability to create renditions in AVIF format

AVIF is supported by all modern browsers and has a better compression rate when compared to other formats.
2 months ago in Content Marketing / DAM/Library 0

Support Cloudflare Logpush to Analytics Destinations

Currently, Optimizely only supports Cloudflare's Logpush to Azure as a beta feature. Please consider adding the ability to send the logs to additional analytics destinations such as New Relic, Splunk, Data Dog, and Sumo Logic.
8 months ago in DXP Cloud Platform / Telemetry 0

Rename Platform Objects

We'd like the ability to rename things like campaigns -> programs, tasks -> projects, etc. We spend a lot of time teaching new users to "decode" the platform language, and it makes it harder to drive adoption. Renaming these objecsts to use ...
almost 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Upload Option in Promotions

When adding a promotion, you need to do so one at a time. If a template and the ability to import were available it could be a huge time savings.
5 months ago in Admin Center 0

If your project has Commerce Catalog then Catalog items should sort properly

Users have to create project with catalog items and make changes to a few catalog items and then sort by status in order for the sorting to appear correctly. Why would there be an option for adding commerce content to projects in the first place i...
about 1 month ago in Customized Commerce 0

Make "Rule in Rule" feature available for out-of-the-box version

For Shipping & Fulfillment - Carriers - Shipping Services - Rule, when Products are excluded from Categories As it stands, if a customer orders products from both categories excluded from a shipping logic and categories included in a shipping ...
about 1 month ago in Configured Commerce / Shipping & Fulfillment 1 Investigating

Sales representative's user shouldn't need Customers Assigned to activate their accounts

As an [Implementer/User admin] I want to be able to Activate Sales Representative Users without assigning them User Customers. They are assigned through the Primary Sales Rep field of the customer, not through the Users Customers assignment. Right...
4 months ago in Configured Commerce / Users, Permissions & Security 0 Investigating

Add an option to the CMS Workflow to target a single user to approve vs a group

No description provided
about 1 year ago in Content Management / Collaboration & Approval 3

Extended search of Organizations and Contacts to show and search custom fields

Allow customization to the search of Organizations and Contacts under Commerce/Customers so that you can see and search on custom fields, i.e. Organization/Contact unique ID from the ERP or CRM.
11 months ago in Customized Commerce / Catalogs 1 Already exists