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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 233 of 1661

Allow LookUp for CustomerUser Profiles

Our partner, experienced an issue with the Customer who has a business case where thousands of User Records, have up to 10k Customer Records assigned, which results in over 3.5M entities for the User to Customer mapping. Currently there is no Enti...
almost 2 years ago in Configured Commerce / Admin Console & Import/Export 0 Investigating

Improve SSO implementation

Current SSO implementation is incomplete. Optimizely needs to add: - Complete debugging with popular SSO platforms. Our SSO provider is Microsoft Azure B2B. We’ve had to get two core code updates to fix issues and still have two issues that will ...
almost 2 years ago in Configured Commerce / Users, Permissions & Security 0 Investigating

Burned by NO Backup Again

On two different occasions we had administrators accidently delete whole folders of Media content when they thought they were deleting a single file. Yes I know the message says you are deleting a folder. But it still happens and when it does ther...
almost 2 years ago in Configured Commerce / Catalog & Assets 0 Investigating

Improve tooltips for settings to include a "System Name"

I recently learned that Job Step Definition Select, From and Where inputs can access any setting using the "System Name" of the setting. I had previously thought there were a select few settings with this capability that were pre-determined. To ra...
almost 2 years ago in Configured Commerce / Admin Console & Import/Export 0 Investigating

Add support for HashLink npm package (react-router-hash-link) out of the box for Spire

We have a requirement on our product detail page whereby we have these "quick links" that when clicked will take you to that specific section on the same page. There is an npm package called "react-router-hash-link" that does just this as it's not...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Contact Us form allows user to submit with empty spaces in required fields

The standard Contact Us form allows users to submit when required fields contain nothing but spaces. This applies to any plain text field, such as First Name and Last Name. We understand that by design the validation code will consider spaces as f...
almost 2 years ago in Configured Commerce / Misc. 1 Gathering interest

Send activation emails to multiple website users

We are creating Web Users via integration job from our ERP. Currently there is no way to Send Activation Email for these new users other than one at a time manually through the Admin site. We would like a new feature to Send Activation Email for M...
almost 2 years ago in Configured Commerce / Misc. 0 Investigating

Admin UI OrderHistory page improvements

In the Admin UI, add customer telephone- and email address fields on the OrderHistory page. Also add a link to the customer page.
almost 2 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Integrate Moneris PINpad to B2B Commerce Cloud

We would like to request for an addition feature with our current payment gateway Moneris in one of our microsites. We would like to integrate Moneris PINpad with Optimizely to cater on-site payment transactions. I have attached the API documentat...
almost 2 years ago in Configured Commerce / Integration 1 Will not consider

Add audit logs for job schedule changes

The audit log just indicates if a user accessed the job definitions, I'd like to also see an audit log entry for each specific job definition the user looked at / modified the recurring schedule for. In general, I would argue every "save" in the s...
about 2 years ago in Configured Commerce / Misc. 0 Gathering interest