Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1864 of 1864

Copy Events

We would like to be able to copy the events like we copy tasks currently - and be able to carry over all the selected labels without having to manually selected each time. We use events a lot and is painful to have to select so many labels manually.
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Limitation of number of sent forms

A customer, managed by Natalia Butor, needs to limit the number of sent forms. When googling I found a suggestion for using a criterion that uses the Forms API to count the number of sent forms. Then using a visitor group that hides the form when ...
almost 3 years ago in Content Management / Forms 1

Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
almost 3 years ago in Content Management / Content Manager 1 Planned

Step Status on List View

Would it be possible to retrieve the Step level status from the workflow to the List View? It would be nice to see if the step was Not Started vs In Progress.
almost 3 years ago in Content Marketing / Plan 0 Future consideration

Unable to Delete a Block that with the 'not used anywhere' message

There are blocks that have the message 'not used anywhere' at the top. They were incorrectly created and need to be deleted. But from the offending block's edit URL, we're unable to find the Parent Block/Folder it was created under. We're needing ...
almost 3 years ago in Content Management / Editing 0

Make it possible to restrict maximum number of versions per content type

At the moment it's only possible to restrict the number of versions per content that is stored globally. I now have a customer on a large site with some content that is really important to keep all versions for a specific content type. I would lik...
almost 3 years ago in Content Management / Technical 0

Process the line level properties in Service API requests

Currently Service API doesn't allow to migrate the line item level properties if you import orders (by calling '/episerverapi/commerce/orders' endpoint). It seems like pretty important ability on a par with order/shipment level custom properties. ...
almost 3 years ago in Customized Commerce / Technical 2 Gathering interest

Hide/Remove warning icon for 'Published'

We use Epi11, on our way to Epi12 - this issue is visible on both of them. We use tag pages to tag regular content pages. The tag pages are editable only for Admin, while the content pages are used by people with Editor access. But our editors get...
almost 3 years ago in Content Management / Editing 0

When adding multiple audiences to a rule, don't default to matching ANY

When you add multiple audiences to a new rule, the default is to match ANY of the selected audiences. We always want to match ALL of the selected audiences, but our users often forget to change ANY to ALL. They put their experiment live and don't ...
almost 3 years ago in Feature Experimentation 0 Future consideration

PIM - Improvement to digital assets upload process

Managing digital assets is one of the features of PIM. For entire catalog products, digital assets volume is very large. PIM only allows uploading digital assets through browser(confirmed with Optimizely #885640), which is not reliable for large v...
almost 3 years ago in PIM 4 Gathering interest